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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 6658 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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94%would recommend to a friend

Customers are saying

Customers highly value the Xbox Game Pass Ultimate for its game selection and overall performance. Users also appreciate its ease of use, cloud gaming capabilities, and content variety. While some users noted concerns about heat and noise, these were mentioned far less frequently. Overall, the positive aspects of the product appear to outweigh the negatives for most users.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 173 Showing 3,441-3,460 of 6,658 reviews
  • Pros mentioned:
    Game selection

    Rated 5 out of 5 stars

    Cool

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good games and for 3 months free, take advantage. Not a lot of titles but pretty good

    I would recommend this to a friend
  • Pros mentioned:
    Game selection

    Rated 5 out of 5 stars

    Game pass

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Game pass is always great for a good selection of games.

    I would recommend this to a friend
  • Pros mentioned:
    Game selection

    Rated 5 out of 5 stars

    I like money… and winning

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Who doesn’t like to play free games? It has all the games that I love

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Must have

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good gift and a very good service where you can try a lot of games without having to buy each one

    I would recommend this to a friend
  • Pros mentioned:
    Game selection

    Rated 5 out of 5 stars

    amazing

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    amazing. free games on top of an amazing computer. dream come true

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Basically Netflix for gaming, but too expensive

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Given the price increases, I do not see the value in this product. There are a lot of games, but I order to play the good ones, you’re going to have to pay $30 a month or $360 a year. Not worth the price.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Kids

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    OUTSTANDING for free with a purchase. Who would complain? Not me or my 13 year old kid

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy is the Best!!!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like buy all my things in this store! And always have the best products

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gamepass review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love gamepass it's absolutely wonderful to have every gamer needs jt

    I would recommend this to a friend
  • Pros mentioned:
    Game selection

    Rated 5 out of 5 stars

    My son loves the game pass

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    LucaCame for free with the purchase and my son and husband LOVE the game pass. Tons of awesome games available to play

    I would recommend this to a friend
  • Pros mentioned:
    Game selection

    Rated 4 out of 5 stars

    Good games

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best thing out there. All the Xbox games in a single site. Love it

    I would recommend this to a friend
  • Pros mentioned:
    Game selection

    Rated 5 out of 5 stars

    better than ps

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    xbox is the best. lots of games to choose from. earn points and save

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Game pass perfect

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    unmatched, an excellent service to play what you want when you want

    I would recommend this to a friend
  • Pros mentioned:
    Game selection

    Rated 5 out of 5 stars

    Great deal

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So good, there are a lot of game available, and 3 months for free, you can enjoy all of it

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not yet used . . .

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have not yet turned on since I have not moved into my house! So not really applicable!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Game pass trial

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love the variety of games and the prices are great as well!

    I would recommend this to a friend
  • Pros mentioned:
    Game selection

    Rated 5 out of 5 stars

    Just play!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well what is there to say, just play a bunch of games so for me im more of a halo guy so this is perfect to have!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For me, who bought the Helios 16, playing on this PC is like no other, the games are great.

    I would recommend this to a friend
  • Pros mentioned:
    Game selection

    Rated 5 out of 5 stars

    Great little trial!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loved game pass!! I ended up finding a game I really liked on there.

    I would recommend this to a friend
  • Pros mentioned:
    Game selection

    Rated 5 out of 5 stars

    Game pass

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Alot of games to choose from. If you play alot of games its cheaper then buying the games.

    I would recommend this to a friend