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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 6706 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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93%would recommend to a friend

Customers are saying

Customers frequently mention satisfaction with the game selection and overall performance of the Xbox Game Pass Ultimate. Many appreciate the ease of use and content variety. Some users note that the device can get warm and a little loud.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 318 Showing 6,341-6,360 of 6,706 reviews
  • Rated 2 out of 5 stars

    Annoying, frustrating with EA Play

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Xbox Game Pass forced me to use EA Play for the game I wanted to use; EA Play regular subscription is included with this. I've had issues where the game crashes because EA Play app crashes because my internet connection goes out. The game was 47GB to download and requires an internet connection to access, even though it's installed locally. Why? I'm not trying to steal anything. Fairly unpleasant experience so far. I wanted to buy a controller to use with this subscription. But after using this service for less than a week, I'm extremely frustrated with it.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Dont have Xbox

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unfortunately, i dont have xbox, but what a great gesture for free game pass offer

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Ehh

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is kind of annoying because I receive a lot of pop ups from it. I also do not play a wide variety of games. This just wasn't for me.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Free!!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Free good. g

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    It’s good cuz it’s free…until it’s not…

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thank the lord for these free game pass 1 month trials. Couldn’t afford it otherwise…

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Great service, price disappointing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The trials are awesome to get but microsoft is very money hungry. Wish they didnt raise the price

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Go somewhere else to play games

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not worth a free membership for one month. Better off with a major brand service if you want to play games.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Don't buy from best buy

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best buy customer service was terrible to deal with. Buy elsewhere.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not Worth It

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The game pass is far too expensive. The best bet is to try and complete the challenges Microsoft have to unlock free months of the membership.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    DO NOT BUY

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Do I need to explain myself? $30 for mediocre games. Your best bet, I hate to say this, but get PS Plus. I used to advocate for Game Pass, but now it's not worth the money or the time to look at it.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    1 month xbox game pass

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    1 month was nice, wish it could have been a bit longer.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Xbox pass review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This came with my purchase of an MSI Tower but I don't have an Xbox but I'm sure this would be great for anyone that has it lol. Wish I got a PS5 or Switch gift card instead.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    New users only

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sadly does not work if you already have gamepass :(

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    extra

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i need to buy 2 times for this work correctly.......

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    STAY AWAY

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    STAY AWAY!!! Out of the box constant issues with this computer. I can only have 1 application open at a time (can’t have any game open with discord, spotify, chrome, etc.) without getting input lag. My keyboard will have a 30 second delay then do all keys at once when it finally catches up. When contacted IBuyPower customer support directly I was advised to reinstall windows- this did not help. My computer has since began dropping wifi. Again contacted IBuyPower and was directed to make sure my antenna on the back of the computer was screwed in. My antenna was screwed in but I took it out and put it back in to get a secure connection but did not work. Nothing but headaches and a lack of customer support.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Xbox one

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would not because i not been on xbox ever so dont.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not worth

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not a good thing to have caue you can only use it if you dont already have game pass

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    NO XBOX

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No XBOX so we couldn’t take advantage of this offer

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Ehhh

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This offer is a mid review since i didnt use it this time

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Microsoft game pass memberships are overpriced

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microsoft is pushing it with the high prices and the high increase in their prices. It’s very disappointing.

    No, I would not recommend this to a friend