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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 6706 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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93%would recommend to a friend

Customers are saying

Customers regard the Xbox Game Pass Ultimate highly for its game selection, overall performance, and ease of use. Many appreciate the variety of content available and the cloud gaming feature. However, some customers have noted concerns about heat dissipation and noise levels during operation. Overall, the positive aspects appear to outweigh the negative ones for most users.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 324 Showing 6,461-6,480 of 6,706 reviews
  • Rated 1 out of 5 stars

    It's a SCAM

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    "Plan auto-renews until cancelled." THAT IS NOT FREE! Any such offer is an attempt by the seller to suck us into an unwanted subscription, hoping we will not remember to cancel in time, and to steal money from us.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Gift

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good gift given by best buy so i would recommend it

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Mandatory card to be able to use it...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's mandatory to add a credit/debit card to use it.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    You'll own nothing and be happy.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a good deal now but probably not in the future.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Just writing this for a chance to win a free gift

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just writing this for a chance to win a free gift card

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Bad Code

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Game Pass don't work i try everting, any help from BestBuy

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    No activation Code

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didn’t get 25 char activation code in the receipt and tired waiting to connect with an agent

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Could not redeem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Another item that was included in other purchases. Code not valid..

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    not worth

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    its nice to try games but id rather just buy the game its self

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Never got any token or product info

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well if i knew how to acces the product i may be able to give you a review. But never got the product info

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Free trial

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have to add your credit cards for the free trial..

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Games

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use but not good to stay paying monthly, if you stop paying the games are gone

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    XBOX APP does NOT work on windows

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would rate this a zero if i could. Xbox app is comptely broken on windows with zero fix so it was totally wasted with zero response from microsoft support.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    bruh

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    bruh just 1 month membership? that 2 requires a credit card to activate. I got free with my laptop and writing review for winning 400usd gc

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Dont need

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use steam. Not on a console. Keep your microsoft garbage. Not putting in credit card info & have to cancel later on.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Greedy Service Model

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its just a free month, and for a poor service model. -500/10

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Could be better

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For what the gaming pcs/laptops cost, I think you should get a year of gamepass included. With this at least you get to test a couple games out and see if it’s worth the subscription.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    XBOX still exists...

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sigh...just get on steam and pass on this please. It is totally worthless.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    misleading advertising

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a lie, they tell you they're giving you a free month of Xbox, but they never send you the email. Liars.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    In happy

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t gotten to play anything at all off this as everything wants to charge more so far that I have tried. Not happy.

    No, I would not recommend this to a friend