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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 6707 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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93%would recommend to a friend

Customers are saying

Customers regard the Xbox Game Pass Ultimate highly for its game selection, overall performance, and ease of use. Many appreciate the variety of content available and the cloud gaming feature. However, some customers have noted concerns about heat dissipation and noise levels during operation. Overall, the positive aspects appear to outweigh the negative ones for most users.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 327 Showing 6,521-6,540 of 6,707 reviews
  • Rated 1 out of 5 stars

    Didn’t use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn’t have a ton of like amazing games, they have cod that’s really it.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    New members only is ridiculous

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s only for new members which is ridiculous since they give these away with nearly all purchases

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    There are better ways to play games

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Came with my computer, and requires a card so it can bill you the moment the trial ends.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Nice

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t activate mine, but it’s a really attractive promotion, if you already have an account on game pass

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Broken

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It would probably work if i got it anywhere else. Since I got it at best buy, it doesn't and can't return it according to the store manager at my local store.....

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Pass

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Probably not going to use a free one month pass that is harder to cancel than it is to get into.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Do not recommend

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I do not recommend using Xbox at all, it is money not well spent.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Meh stuff

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never used it. i can see why ppl buy it but i dont need it

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Microsoft does it again..

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Leave it to microsoft to try and ruin a fairly good system in the name of revenue. $60/year for Xbox gold was a bit of a gouge, but if you play a lot online, it kind of paid for itsself. Now they've converted to this gamepass nonsense. The cost of games has already gotten completely out of hand

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not worth the new price upcharge

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wish they didn’t increase the price :/ not worth it anymore

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Bummer

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really disappointed this card is for new subscribers only. It doesnt tell you that untilmsfter you purchase your item. The product detail says 1 month Gamepass Ultimate but then reveals itsself on the email that it is for new subscribers only.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Y'all like having a 4070 and running games at 60fp

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Im glad this was a free month because it was not worth. I thought i was getting a free season of battle pass as a perk reward. It turns out it was only for a specific platform. That wasnt stated anywhere. Im glad it was free...

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Xbox

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don’t use Xbox game pass but for people that do it’s a good deal

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Review Microsoft box pass

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything is almost paid . Games take so many hours to download . No use to buy it as wastage of time .aldovtgry get added credit card to use it so that they may trap customer by deducting payment . It’s a harassment as one keep tracking when to remove card details .

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    not work

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this code is not working I try to do it on pC on Xbox is not working

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not a game player

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not a game player no idea what this does so haven't used it

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Didn't use this

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hate game pass subscriptions, didn't use this with my purchase.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Addon

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I dont use it. it was an addon product to a primary purchase.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Worst Experience with BestBuy

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I received a defective product and best buy doesn’t even replace the product nor provides a refund after 15days. Truly disappointed with BestBuy never purchasing anything from here.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Didn't receive it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unfortunately I didn't receive it when I bought the laptop because after bought it, I saw in the cashier the damage on the box. Because they have already made the sale, they weren't unable to give it to me, just replace the laptop.

    No, I would not recommend this to a friend