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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 6707 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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93%would recommend to a friend

Customers are saying

Customers regard the Xbox Game Pass Ultimate highly for its game selection, overall performance, and ease of use. Many appreciate the variety of content available and the cloud gaming feature. However, some customers have noted concerns about heat dissipation and noise levels during operation. Overall, the positive aspects appear to outweigh the negative ones for most users.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 329 Showing 6,561-6,580 of 6,707 reviews
  • Rated 1 out of 5 stars

    pointless

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am never going to use this, I don't know anyone who uses game pass, i don't know why its been stuffed down our throats for the past ten years

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Can't use it

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can't activate it in my country, disappointed as I thought there would be no problem.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Doesn’t work

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Doesn’t work was sent a code with my backbone. Says it’s not a valid code.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Rip off

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely a rip off. You used to be able to get Xbox live for about $50/yr. Now it's a monthly fee and ends up being at least twice that.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not worth the price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not worth it. I have a selection of games that I play regularly but I only want to pay for them once, not every month. The games on game pass just aren’t worth paying for it every month.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    No game pass

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don’t receive it’s with laptop and I don’t know why or how to use it.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    didint recive

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    didint recive the email with the pass after the purchase

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Creditcard required

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We need an activation, with credit card number and 16.90 subscription after one month. There's no option for one month free without this activation.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Won’t buy again

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The code didn’t work when I tried to use it didn’t cost enough for me to deal with reimbursement or replacement.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Microsoft always has an angle

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the "Free" 1 month of game pass Microsoft wants a credit card on file to automatically bill you after the month ends and it is not easy to cancel when the month is up, not worth it.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    No good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Now this item received a 1 star would’ve given it a 0 star if I could was told it came with the purchase of my gaming laptop but upon purchase got an error message saying could’ve upload

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Would ever use it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Saw this on my receipt. I don’t play games I’m a graphic artist.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Wizdon for $400 plz

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Game pass waste of money. Buy the games you love as hard copies. Massive EMP attacks would wipe out electrical eletrical grids and that means you wont be able to play online.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Does not work with somone who already has a subsc

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does not work with preexisting xbox subscribers they would not send somthing else :(

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    You could just buy the game you want

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have a game pass subscription, but I don't use it a lot. I only play a few games every now and then, mostly when I'm bored or have some free time. I think it's a good deal, but sometimes I wonder if it's worth it.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Only for new accounts

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you have an account this won’t work. Luckily my pc came with a free 3 month sub

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Maybe I’m just dumb

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not a fan but only because I never activated this, or so I thought, only to realize 3 months later I was getting charged monthly…

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    unneeded

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is unneeded item, can probably make the item cheaper

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Deleted

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this and then someone got into my account and deleted it.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    I don't have Xbox

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't have an Xbox, so I couldn't use the game pass

    No, I would not recommend this to a friend