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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 7146 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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93%would recommend to a friend

Customers are saying

Customers regard the Xbox Game Pass Ultimate highly for its game selection, overall performance, and ease of use. Many appreciate the variety of content available and the cloud gaming feature. However, some customers have noted concerns about heat dissipation and noise levels during operation. Overall, the positive aspects appear to outweigh the negative ones for most users.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 329 Showing 6,561-6,580 of 7,146 reviews
  • Rated 1 out of 5 stars

    Microsoft Is Lousy. Xbox Is Out Of Fresh Ideas

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Useless promotional garbage from Microsoft! I've received far too many garbage emails and Windows popups to sign up for this temporary promotional pass that I don't want. Xbox offers no new significant content worth investing my time or hard earned money with today. Microsoft won't get my credit information to sell to third parties today! Steam is a much better value. Leave me alone Microsoft!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Xbox will destroy ur wallet

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Terrible service being forced to get gamepass, id rather have a option for the cheap gold service like in the past. Now you wanna raise the price so high that i could just be buying games outright through pc with no gold on steam. Yikessss

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Xbox pass review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This came with my purchase of an MSI Tower but I don't have an Xbox but I'm sure this would be great for anyone that has it lol. Wish I got a PS5 or Switch gift card instead.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Free!!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Free good. g

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    never got this despite purchasing $1800 pc

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    was told to check email, never came. texted support, they said to call. called support, they told me to call gift line number. called gift line number, they only do GIFT CARDS, was told to call support. texted support, they told me to go to the store, the one that was 50 miles away, to attempt to get my code for a 19.99 dollar service. i'd spend more in gas driving there. completely useless and best buy doesnt care to help

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Wont use, disregard

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its pretty limited for a 900$ laptop to get a one month free for a subscription thats 20$, kinda cheap and worthless, wont be activating as any gamer on Microsoft/Xbox ALREADY is subscribed and cant use it.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Good thing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Free Xbox game pass for a month. Didn’t really have enough games on there and most needs a controller

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Came with the pc

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Came free with my pc but had troble actually redeeming it. I already have game pass so no biggie. I like game pass lol

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    1 month xbox game pass

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    1 month was nice, wish it could have been a bit longer.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    New users only

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sadly does not work if you already have gamepass :(

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    stay away from microsoft if you can.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    not a real fan of game pass. but it's whatever. Microsoft shoves this down your throat when you buy a PC.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    I don’t know

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don’t really think gamepass is even worth it anymore.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Ehhh

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This offer is a mid review since i didnt use it this time

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    STAY AWAY

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    STAY AWAY!!! Out of the box constant issues with this computer. I can only have 1 application open at a time (can’t have any game open with discord, spotify, chrome, etc.) without getting input lag. My keyboard will have a 30 second delay then do all keys at once when it finally catches up. When contacted IBuyPower customer support directly I was advised to reinstall windows- this did not help. My computer has since began dropping wifi. Again contacted IBuyPower and was directed to make sure my antenna on the back of the computer was screwed in. My antenna was screwed in but I took it out and put it back in to get a secure connection but did not work. Nothing but headaches and a lack of customer support.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Trash

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Trash. Couldnt redeem it because of an error on microsofts side. Ended up getting 1 month trial from the bestbuy side and then canceled it because the immediately went up in price lol.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Dont bother

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Game pass is just a way to extract money from uninformed or desperate gamers. Dont let then seduce you, you likely pay far more than you would if you just bought every game that actually interests you.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Prices are beginning to not be worth it.

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    $30 does not really justify the games you get access to

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Ehh

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is kind of annoying because I receive a lot of pop ups from it. I also do not play a wide variety of games. This just wasn't for me.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    It’s okay

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Will randomly tell you to install or purchase to play when you could just play before. Removes games I was playing

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not a big fan of xbox

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never used it really, so i wouldnt know, i bet its great though.

    I would recommend this to a friend