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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 6707 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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93%would recommend to a friend

Customers are saying

Customers regard the Xbox Game Pass Ultimate highly for its game selection, overall performance, and ease of use. Many appreciate the variety of content available and the cloud gaming feature. However, some customers have noted concerns about heat dissipation and noise levels during operation. Overall, the positive aspects appear to outweigh the negative ones for most users.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 330 Showing 6,581-6,600 of 6,707 reviews
  • Rated 1 out of 5 stars

    trash games

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    black ops 6 is trash, the games on game pass are trash,.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Games

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I thought this was a free pass to play any game on the website per a month, but it’s only a deal to pay less monthly.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    dont care about this

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    dont care about this.. not gunna use it.. maybe give it to a homeless person it came with my cyber power pc i recently purchased

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    junk

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    dont play Xbox, got hoodwinked into having it because i purchased membership

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Garbage

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not giving you credit card info for something that's free so you can automatically opt me in to a monthly payment. Haven't even used it for this reason.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Gaming

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you find it worth using you can get it or you can just leave it if you are not into gaming

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    What

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's not working for me You say that I have a gift card. Where is the gift card? How do I get it? Why it's not coming on my p c system because it's not working for me

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Pass on the Xbox Game Pass

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I hate 1 month memberships, I have to sign up and remember to cancel if it's bad. I have Steam and Epic already and Xbox is always having trouble. It's ploy. No thank you.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    1 Month Free Trial is a Waste

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having just 1 month of Game Pass is pretty useless, since it’s a subscription-based service. Their goal is to have people sign up then forget to cancel, which doesn’t sit well with me.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    More BS Charges on the phone 3 hrs. to cancel

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Item should NOT be auto bundled/auto renewed Period. It just should be requested by the Buyer !!!!!!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Did not receive it

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I did not receive it and so i was very disappointed

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Done with game pass and playstation plus

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Xbox game pass (even when free) is just a way to sucker you into forgetting you have it and end up paying for another month before you finally cancel it.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Cool idea but not useful in reality

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It would be a cool thing to get except you have to give a credit card before redeeming

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Bad

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very expensive Priced at $19.99 per month, this membership is not friendly to use

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    meh

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    not bestbuy's fault necessarily, but i couldn't redeem it as I'm already a member of gamepass ultimate? so it's useless

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Didn’t work!!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It just wanted my CC info to charge me. After signing up it still says I don’t have it over my current game pass, which this was supposed to convert.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Sent code that doesn’t work

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The code that Best Buy sent doesn’t work. Ive contacted their customer service but they keep sending the same broken code.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Why was this included?

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got it with my new gaming laptop. Absolutely worthless for most pc players. I never even touched it.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    AWFUL- PACKAGE NOT RECEIVED, ALSO NO REFUND

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didn't even receive the computer, what's the use of the XBOX membership ? will file a complaint on BBB

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Gaming is not for me

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gamers will NOT like my review. I'm into productivity. For my money, gaming is a total waste of time and money. Get a life, people!

    No, I would not recommend this to a friend