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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 7147 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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93%would recommend to a friend

Customers are saying

Customers regard the Xbox Game Pass Ultimate highly for its game selection, overall performance, and ease of use. Many appreciate the variety of content available and the cloud gaming feature. However, some customers have noted concerns about heat dissipation and noise levels during operation. Overall, the positive aspects appear to outweigh the negative ones for most users.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 331 Showing 6,601-6,620 of 7,147 reviews
  • Rated 3 out of 5 stars

    Up to you.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wouldn;t suggest using this because it auto renews and with Microsoft, it is hard to back out

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Xbox membership

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would say it's alright. Free membership was easy to claim and activate.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    So So

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This game pass isnt that bad it just not for me i have it but i never use it so so

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Run away

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Way too overpriced and not worth getting definitely not worth it.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Be careful when purchasing from Best Buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quit working after two months, Best Buy would not take it back despite the thousands of dollars I’ve spent there over the years, several televisions, computers, laptops, etc. when I quit working, I checked my Best Buy account. They said it was returnable. I will now be purchasing all my electronics through Amazon or newegg. Best Buy customer support is nonexistent and I’ve been disappointed with the experience for years now. Goodbye.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Microsoft increase to $30-a-Month? Not worth it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The jump to $30/month for Game Pass Ultimate is way too steep for casual gamers like me. The library is still good, but I don’t play enough to justify the cost — feels more like renting than owning games.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Game selection

    Rated 2 out of 5 stars

    Game pass

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s alright, there’s some good games but, not a lot of good game

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    For first time users only

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works only for first time users and since I've been a member not very helpful for me but if you're a first timer worth it.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    It’s free soooo

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s ok but not a lot of fun games to play. Since it’s free you just get old outdated games.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Best Buy Delivered Codes for New Subscribers Only

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    On 2 separate purchases I received 1 month of Xbox Game Pass ultimate as a "gift with purchase". Neither one of them stated the code was only valid for new users. However, Xbox customer support stated the codes I provided were for new customers only. Do better Best Buy, at least lable the codes correctly if they are only for new subscribers.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Gift

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this from my son when I gave I gave my laptop and he wasn’t impressed

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Can’t Share It

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We don’t have Xbox, so this really wasn’t much use to us and you can’t share it with another account not under your name…

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Didn’t want it

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not worth it , didn’t need it, to much money for it.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Worthless

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Subscription services should be illegal and I am no appreciative at all that this was included

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    XBox game pass review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has a few free games that are old or lame that are free but for most of the better games it wants you to pay on top of your subscription fee. Needless to say I took advantage of the free trial but I don't recommend paying for this service. Use Steam instead.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    You might like it, give a try.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You might like it, it’s just not for me. Plenty of options for most people in sure.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Cool

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is good but it came with a garbage laptop that won’t turn on

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Eh its okay

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was okay didn't use it much but thats on me not the card

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Nothing special

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not that many decent games on here. It wont get renewed once the free membership is up.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Don’t waste your money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Waste of money. Most people only play a few games, just take the money you spent on game passes and buy the few games you will actually play on game pass

    No, I would not recommend this to a friend