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Customer reviews

Rating 4.7 out of 5 stars with 7147 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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93%would recommend to a friend

Customers are saying

Customers regard the Xbox Game Pass Ultimate highly for its game selection, overall performance, and ease of use. Many appreciate the variety of content available and the cloud gaming feature. However, some customers have noted concerns about heat dissipation and noise levels during operation. Overall, the positive aspects appear to outweigh the negative ones for most users.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 335 Showing 6,681-6,700 of 7,147 reviews
  • Rated 1 out of 5 stars

    extra

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i need to buy 2 times for this work correctly.......

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Gift

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good gift given by best buy so i would recommend it

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Xbox one

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would not because i not been on xbox ever so dont.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Broken redemption system.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Codes don't work. Says expired, invalid or simply doesn't work.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    NO XBOX

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No XBOX so we couldn’t take advantage of this offer

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Just writing this for a chance to win a free gift

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just writing this for a chance to win a free gift card

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    You'll own nothing and be happy.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a good deal now but probably not in the future.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    WHO KNOWS HOW TO DO THIS?

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cannot get the download from the new purchase so cannot even sign up for the free month. What's the use??

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Free trial

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have to add your credit cards for the free trial..

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Don’t get a game pass

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not a fan of pass. To many time had a hard time to unsubscribe with fees I didn’t know about

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not today

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No free game pass, said it came with it, but sadly NO. Not free anyway

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Idk

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I never got no code or explanation how to look for it since it was just one month pass I was too lazy to spend gas to go ask for it and Best Buy customer service over the phone sucks

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Worthless

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the backbone to use with the PlayStation platform, so I wished this free gift was catered to both platforms. It was useless to us as we don't own an xbox.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    XBOX APP does NOT work on windows

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would rate this a zero if i could. Xbox app is comptely broken on windows with zero fix so it was totally wasted with zero response from microsoft support.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Wouldn’t recommend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Price hike isn’t worth it you’re better off getting something else or just buying whatever you’d like to play outright

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Hard to redeem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hard to reedem I can’t do it because I’m overseas but my device I set it in usa

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    bruh

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    bruh just 1 month membership? that 2 requires a credit card to activate. I got free with my laptop and writing review for winning 400usd gc

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    False advertising

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was supposed to be 3 months not 1 false advertising.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Xbox Gamepass

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overpriced, really only purchasing for one game!!!

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    No activation Code

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didn’t get 25 char activation code in the receipt and tired waiting to connect with an agent

    No, I would not recommend this to a friend