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Customer reviews

Rating 4.7 out of 5 stars with 7147 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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93%would recommend to a friend

Customers are saying

Customers regard the Xbox Game Pass Ultimate highly for its game selection, overall performance, and ease of use. Many appreciate the variety of content available and the cloud gaming feature. However, some customers have noted concerns about heat dissipation and noise levels during operation. Overall, the positive aspects appear to outweigh the negative ones for most users.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 336 Showing 6,701-6,720 of 7,147 reviews
  • Rated 2 out of 5 stars

    Games are meh to cool at best

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Look it gives you access to a lot of games. But the quality these aren’t the best games available a lot of games you most likely won’t play. Xbox in general needs better exclusives even though exclusives are ridiculous.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Could be better

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For what the gaming pcs/laptops cost, I think you should get a year of gamepass included. With this at least you get to test a couple games out and see if it’s worth the subscription.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Games

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use but not good to stay paying monthly, if you stop paying the games are gone

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    It's not worth it go some where else.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beware when buying from Best buy. If the glass on your 1000 gaming pc comes broken, fix it yourself. I promise they will have you living a nightmare if you send it back. So because mine came broken and I didn't know better I sent it back. They cancelled my replacement without telling me. Then told me that I sent them the wrong product and refused to give me back my thousand dollars. For 2 weeks I had to live with not knowing the outcome of the Best buy situation. I'll never ever give them a cent of mine

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    not worth

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    its nice to try games but id rather just buy the game its self

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    It's a SCAM

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    "Plan auto-renews until cancelled." THAT IS NOT FREE! Any such offer is an attempt by the seller to suck us into an unwanted subscription, hoping we will not remember to cancel in time, and to steal money from us.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Pay first

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You have to pay first in order to claim the reward.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    In happy

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t gotten to play anything at all off this as everything wants to charge more so far that I have tried. Not happy.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Rebates

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was promised rebates in two weeks haven't seen anything yet

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Mediocre

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Way too much for a sub not a lot of games worth playing for the asking price

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Dying brand.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A terrible investment into a gaming company that doesn't treat pc or console gamers like people.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Game pass review

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not many game options with it Or variety for players.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    I wouldn’t recommend this brand to anybody

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Yeah, I wouldn’t recommend this company to nobody. The PC itself had cables that were connected in ports incorrectly and not seated correctly as well as didn’t take off plastic on thermal pad where SSD goes. I’m pretty sure they may have not even put on a thermal paste in between the AIO and the CPU but to be honest with you, I am not taking that apart. Oh yeah, the ram modules are busted as well. Came faulty, crashes my system every hour returning this PC.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Got it for free I guess…

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this for free with our computer. We don’t use it. Doesn’t make much sense.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Expired code

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sent an expired code that won't let me redeem it on my Xbox live account

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Game pass

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    not worth the money...............................

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Disappointing.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    came with a purchase and was unable to redeem it since I was previously a member.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Game pass

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Useless for myself, just bait to get another monthly bill.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Conditional

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Olonly works if you don’t have an account already.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Worthless.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For new subscribers only. Can't redeem otherwise and so is useless.

    No, I would not recommend this to a friend