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Customer reviews

Rating 4.7 out of 5 stars with 7149 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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93%would recommend to a friend

Customers are saying

Customers regard the Xbox Game Pass Ultimate highly for its game selection, overall performance, and ease of use. Many appreciate the variety of content available and the cloud gaming feature. However, some customers have noted concerns about heat dissipation and noise levels during operation. Overall, the positive aspects appear to outweigh the negative ones for most users.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 338 Showing 6,741-6,760 of 7,149 reviews
  • Rated 1 out of 5 stars

    Can’t seem to use it

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cannot figure out how to redeem this. Look through all my emails logged into my membership on the website. Cannot see any possible way of redeeming it. Been looking for the past hour. Shouldn’t be this hard.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Good

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its was really good but its getting too expensive now

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Games

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very very nice I do enjoy playing video games all the time

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Cash Grab

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Most of these games will only work if it comes with an additional add on. Ea Play, Ubisoft, etc. You can’t just play what you want, despite having a pass. You still have to shell out more money to make it work.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Shame

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never found the code to activate when I bought my PC last year.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not worth it

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't really use XBox Gamepass very much, I usually just use Steam still for games on PC.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not for me!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I did not care for the service. Don’t waste your time!

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Ok

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works ok, you cant play other games without this. But you have to pay extra for this wvery mo th

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    New customers only

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not a good thing for existing customers. This needs to change

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Free Game pass-1 month

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didn't like the game pass Xbox needs to upgrade it and extend it up to 3 months or more.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Meh

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its dumb that i cant use this on each of the accounts in my house.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Don't forget microsoft...

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Anything Microsoft is at the bottom of the list. Hard to find another company that despises people and service as much as this

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I Don’t like x box I cant use this product and for them Don’t Have answare

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Meh

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not a fan of Xbox but I'll get you some games to test your laptop

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Nice

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t activate mine, but it’s a really attractive promotion, if you already have an account on game pass

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    There are better ways to play games

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Came with my computer, and requires a card so it can bill you the moment the trial ends.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Pass

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Probably not going to use a free one month pass that is harder to cancel than it is to get into.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Redemption unattainable

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was not able to obtain this. Not a huge issue because I already have Game Pass Ultimate, but still a free month would have been nice.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Didn't work.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this free with a purchase of a laptop. Tried inputting the code to add an extra month to my current subscription multiple times, and I get an error every time.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    No idea

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't like pay for something every month so I don't use it

    No, I would not recommend this to a friend