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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 1887 reviews

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  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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90%would recommend to a friend

Customers are saying

Customers appreciate the Xbox Game Pass Ultimate for its overall performance and extensive game selection. Users find it easy to use, especially when traveling, and value the cloud gaming feature. Some customers mentioned the camera quality and entertainment value as additional benefits, while a few noted the subscription's limited one-month duration.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 86 Showing 1,701-1,720 of 1,887 reviews
  • Rated 5 out of 5 stars

    Goes well together - WINNING COMBO

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can’t wait to get my backbone and hook this up to it!!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Microsoft - Xbox Game Pass Ultimate

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gives more flexibility and content with the Game Pass.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    ...

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Honestly I'm not sure because I haven't used this.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Its Free

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cool trial foryvson to try. Before we purchase a whole year Pass.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Samsung

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good experience. shipped promptly. easy process to view online.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Would Never Use

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't play games, so this is useless to me. No idea about how good or not good it might be. Not activated.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Neat, but only if theres games you like

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its okay. Neat to have if theres a game you want to play on it. Otherwise its a waste of money.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    No need to buy this

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One month is default trial offered to new customers

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    No need for this

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not a gamer no need for this. I gave it to my son and he will use it

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Just a promo

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don't always redeem these promos. My grandson tried it. No big deal

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Xbox game pass

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good game pass, has all the required games that I need

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great service

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service. I would recommend this service. It’s graat

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Sad gamer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought it because i like gamepass ultimate but i hate their price change. So im buying it now before i paid more money

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    over priced service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    used to be a great service, then they price went from 15 dollars to 45ish or something else ridiculous. Microsoft is out of their dang minds. just buy your games on steam.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    n/a

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 1 month pass came with my new cell phone, but I don't play Xbox games, so I never used it.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    If you already have game pass you get nothing.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The verbiage is not clear in the fact that you can only use this is you don't have game pass already. It's completely useless for the majority of people who are persuaded to buy the phone and get a free month of game pass included in a $1400 purchase... This is not the case. And this is clearly a misleading "favor" for the customer. When you buy a brand new a 25 ultra 512 gig and get Shafted on a $20 value, that really shows the customer how much they are appreciated. I used to get a fast charge block, earbuds and a cable longer than 2 feet.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    No use for it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unnecessary free "gift" since I don't have an XBox or play a gaming system. Wish I could've gotten another free "gift" offer to redeem.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Nice enclusion.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I dont have an xbox. I probably wont use this but it will make a good gift.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    It’s a game pass

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a game pass. One month really isn’t a good trial period but it’s something

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Phone and Best Buy Disappointing.

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone has always had bluetooth problems. During calls, there is static through my hearing aids and when connected to my roku devices, it often loses connection. I also has screen issues from time to time where it does not type what I have typed and some keyboard keys are unusable. I have to reboot to regain the keyboard function. I have already had it back to Samsung once and they replaced the motherboard but there are still many of the same issues. They also deny any bluetooth issues but I have two sets of hearing aids and have the same problems with both sets. My phone calls were clear as a bell on my old phone and still are. I would have returned this phone within the 1st 2 weeks, but Best Buy charges an exuberant restocking fee if you return it. I am highly disappointed with Samsung and will never buy another phone at Best Buy.

    No, I would not recommend this to a friend