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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 1887 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers appreciate the Xbox Game Pass Ultimate for its overall performance and extensive game selection. Users find it easy to use, especially when traveling, and value the cloud gaming feature. Some customers mentioned the camera quality and entertainment value as additional benefits, while a few noted the subscription's limited one-month duration.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 88 Showing 1,741-1,760 of 1,887 reviews
  • Pros mentioned:
    Overall performance

    Rated 2 out of 5 stars

    It works and glad it was Gratis!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ok. I'm not a big fan of subscription services, this one works for now.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Xbox Live was better.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not a good value. Gamepass is kind of a ripoff. I payed for it since Gamepass Ultimate came out and even at the yearly price and ended up playing one old game. You are paying too much. PC gaming is free after you buy the (usually heavily discounted) game. Don't buy the other subscription service, it's worse. You would be better off buying this one... See first few sentences for reference.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Hidden fees and purchase.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hidden purchase. Did not want this. I bought an iPhone, why would I need an Xbox subscription??

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Valve is worth it, drop consoles

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hate Xbox, I switched to PC due to not having to pay monthly for game access. GO VALVE

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Best buy lied

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The only purchase gift i received of 3 after the rest didn't come through but i have no use for it

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Not useful

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wasn't useful as I don't have xbox. Wish there was an option to get something else.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Idk xbox

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never was a big fan of exbox and i dont even own one so idk why they give me a free month game pass.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Didn't use

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did not use the free month so I can't give this product a review.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Free with purchase.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't really have a use for this, but it came with the purchase.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not much of a gamer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t used it yet … not much of a gamer. May goft it to some one else.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Only 1 month

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One month. At give people 3 months to try it out not switching from PlayStation

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Monthly payments for games?!?

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The good ol days will never come back, so let's embrace monthly payments for games I guess...

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Xbox game pass ultimate

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cloud gaming is good but need more games in the game pass

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Caveat Emptor

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Caveat emptor. That is all that I had to say. A refund would have sufficed but dealing with MS is nonsensical, so I purchased a product that wouldn’t work and learned a lesson.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Ok

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not enough new games added to justify keeping after trial

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Lame

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Recieved a code i cannot even use at all. Only for first time subscribers

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Freebie

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nothing to really say here. It was goven free and we dont use it..

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Liquid magma

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You can have moste of it, price is the one telling you everything!

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    I dont play games

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Since I am not into games, if they are going to give me something, I wish it was something I was interested in.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Xbox

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The price increases are really not worth what you actually get.

    I would recommend this to a friend