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Customer reviews

Rating 4.7 out of 5 stars with 3015 reviews

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  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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93%would recommend to a friend

Customers are saying

Customers are positive about the Xbox Game Pass Ultimate's game selection, overall performance, portability, cloud gaming, and compatibility. Many users find the game selection to be good and appreciate how seamlessly it works across devices. However, some customers express a desire for improved battery life.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 10 Showing 181-200 of 3,015 reviews
  • Pros mentioned:
    Cloud gaming, Game selection

    Rated 5 out of 5 stars

    Gamepass Ultimate

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having Ultimate gives you some great titles for free. Some AAA titles are included, like the new Call of Duty game. It gives you access to games and being able to play those games online.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    But….

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Xbox Game Pass Ultimate membership continues to deliver great value in terms of content, but the recent price increase definitely makes it feel a bit more expensive than before. With hundreds of games available across console, PC, and cloud, the service works as expected—fast, convenient, and packed with quality titles. One of the biggest drawbacks, however, is the difficulty of upgrading from a preexisting membership such as “Premium.” The system doesn’t allow a smooth or automatic conversion, so switching tiers often means losing the remaining time on your current subscription. This makes the upgrade process frustrating and far less user-friendly than it should be. Aside from that, Game Pass Ultimate performs reliably, offering day-one releases, online multiplayer, cloud gaming, and a strong rotating catalog. Despite the higher cost and the upgrade limitations, the service still provides a solid gaming experience for players who want flexibility and a large game library at their fingertips.

    I would recommend this to a friend
  • Pros mentioned:
    Game selection

    Rated 5 out of 5 stars

    REAL ENJOYMENT

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Xbox Game Pass continues to be a fantastic value proposition for gamers. The service offers a massive and constantly evolving library of games, ranging from big-budget AAA titles to indie gems, with new games—including Microsoft's own first-party releases—often hitting the service on day one. While the rotating nature of the library means games can leave the service, the sheer volume of content ensures you'll rarely be without something to play. The different tiers, like Game Pass for PC, Console, and the all-encompassing Ultimate, provide flexibility for different types of players. Ultimate, in particular, is a standout, bundling in EA Play, cloud gaming, and online multiplayer, making it a comprehensive gaming package. For those who love to explore and try new games without the commitment of a full-price purchase, or for those who want to jump into the latest blockbuster on release day, Xbox Game Pass is arguably the best deal in gaming.

    I would recommend this to a friend
  • Pros mentioned:
    Cloud gaming, Game selection

    Rated 5 out of 5 stars

    Game pass ultimate

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As someone who loves gaming, Xbox Game Pass Ultimate has completely transformed the way I play. The value is incredible—access to hundreds of games, including all the latest releases and indie gems, for one affordable price. I can play on my Xbox, PC, or even on the go with cloud gaming, which is perfect for when I’m away from home. Having Xbox Live Gold included is a huge bonus since I get to enjoy online multiplayer and exclusive discounts. What I love most is the constant flow of new games being added to the library, so there’s always something fresh to try. It's honestly a must-have for anyone who games frequently—it’s a deal that’s hard to beat!

    I would recommend this to a friend
  • Pros mentioned:
    Game selection, Portability

    Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The fact you can play from anywhere is such an awesome thing. And tge fact you get day one access to some AAA games is great.

    I would recommend this to a friend
  • Pros mentioned:
    Game selection

    Rated 5 out of 5 stars

    Great value for gift cards and games

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very satisfied with these gaming products overall. The PSN and Nintendo eShop gift cards worked perfectly and were easy to redeem with no issues. Delivery was fast and instructions were clear. The games were exactly as described and provided a great gaming experience. This is a convenient and reliable option for digital credit and games, whether for personal use or as a gift. Overall, excellent value and I would definitely purchase again and recommend it.

    I would recommend this to a friend
  • Pros mentioned:
    Game selection, Overall performance

    Rated 5 out of 5 stars

    Incredible Value – Loved it on Meta Guest!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I played using Xbox Game Pass Ultimate through Meta Guest and had an amazing experience. The service ran smoothly, the game selection was impressive, and I loved being able to explore titles I never tried before. It’s an excellent option for casual and hardcore gamers alike. Totally worth it!

    I would recommend this to a friend
  • Pros mentioned:
    Game selection

    Rated 5 out of 5 stars

    Gamepass

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Xbox Game Pass Ultimate is arguably the most consumer-friendly and value-packed subscription service in the history of video gaming. It fundamentally changes how you acquire and play games, offering an extensive, rotating library of titles across console, PC, and cloud streaming for a single monthly fee. While the price has increased, the sheer volume of high-quality content and bundled services makes it an essential subscription for the modern gamer.

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility, Game selection

    Rated 5 out of 5 stars

    Gamepass Ultimate is great.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great complementary for the handheld I bought since it is a Microsoft based product. This way I can play the best games offered by Xbox Gamepass. Super easy to setup.

    I would recommend this to a friend
  • Pros mentioned:
    Game selection, Portability

    Rated 5 out of 5 stars

    Game Pass: Worth it for So Many Reasons

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Game Pass brings fantastic value for the monthly price. Featuring a rotating library of games, it grants access to so many titles on console and PC alike that you couldn't possibly play through all of them in that single monthly cycle. (Not all titles will appeal to you, but the variety and sheer amount of games is there, many of which stay available for years at a time.) One of the best features of Game Pass is the variety of ways you can play. You can play directly on your Xbox, on a PC, or even stream many of the available games directly to your smartphone and play via the cloud as long as you have a decent wireless signal. Best of all, many of the ganes feature cross platform play and/or cross saves. For example, I have been playing Marvel's Guardian's of the Galaxy on Xbox, then moving to my new Legion Go (handheld gaming PC) and picking up exactly where I left off seamlessly. Thank you, Game Pass, for the excellent game and the ability to play in multiple ways without losing my progress and providing a great experience overall.

    I would recommend this to a friend
  • Pros mentioned:
    Portability
    Cons mentioned:
    Size

    Rated 4 out of 5 stars

    Good Handheld

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good handheld console. Basically a PC in your hands. Only thing i didnt like is the screen size. If you can do 7’ , this is the handheld for you

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thank you

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got it as a gift for purchasing an item from here

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility, Game selection

    Rated 5 out of 5 stars

    Best gaming subscription you can get!!!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Xbox Gamepass comes with 100s of games you can download and play whenever you want or stream it if you don't have the space to download it!! Adding new games all the time when others leave! With ultimate you get PC Game Pass also where you can game on PC!! Xbox Game Pass is the best Gaming Subscription you can get!! This is the level other subscriptions need to strive for!! Top Tier!! Highly Recommend!!!

    I would recommend this to a friend
  • Pros mentioned:
    Game selection, Overall performance

    Rated 5 out of 5 stars

    Ultimate

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think game pass ultimate is truly the ultimate experience in gaming. I love the access to AAA games and great games in the cloud too.

    I would recommend this to a friend
  • Pros mentioned:
    Game selection, Portability

    Rated 5 out of 5 stars

    So many gamessss

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Game Pass is honestly the best thing in gaming right now. For one price, I get access to a ton of games, including brand new ones. I’ve played stuff I never would’ve bought, and it’s cool being able to switch between my Xbox, PC, and even my Quest 3 with cloud gaming. It’s super convenient, always has something new, and saves me a lot of money.

    I would recommend this to a friend
  • Pros mentioned:
    Game selection

    Rated 5 out of 5 stars

    Game Pass Review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Game pass is a very efficient thing to have. Immediately expand your game 500+ games. Able to play games like GTA, UFC, college football, Madden, Forza, etc. You also get discounts on buyable games. With this you can save storage and still play the games you love and desire, try it now.

    I would recommend this to a friend
  • Pros mentioned:
    Game selection

    Rated 5 out of 5 stars

    Recommend trying

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Xbox Game Pass is absolutely worth it! The game selection is huge, with something for every type of player, and new games are added regularly. Being able to download and play so many titles without buying each one individually is an amazing value. Easy to use and perfect for gamers of all ages. Highly recommend!

    I would recommend this to a friend
  • Pros mentioned:
    Game selection

    Rated 5 out of 5 stars

    Best Value in Gaming

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Xbox Game Pass Ultimate is hands down the best value in gaming. You get access to a huge library of games across console, PC, and cloud, plus online multiplayer and EA Play included. New games are added regularly, including day-one releases, which makes the subscription more than worth it. Easy to redeem and works instantly.

    I would recommend this to a friend
  • Pros mentioned:
    Game selection

    Rated 5 out of 5 stars

    Best Option for Ultimate Gaming!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I get to play a variety of interesting and spectacular games, from small indie games to popular, well-known games. I can also play online with my family and friends, some that live far away!! The Ultimate has also allowed me to access in-game benefits that would otherwise cost me more money.

    I would recommend this to a friend
  • Pros mentioned:
    Game selection

    Rated 5 out of 5 stars

    Xbox Game Pass – The Best Deal in Gaming, Hands Do

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I used to spend a fortune buying individual games, but Xbox Game Pass completely changed the way I game. For one monthly price, I get access to hundreds of games, from huge titles like Starfield and Forza to amazing indies I probably wouldn’t have discovered otherwise. The value is honestly insane. New releases drop day one, and I can play on console, PC, or even stream to my phone. It’s like Netflix for gamers — but better. What I love most is the variety. Whether I’m in the mood for shooters, story-driven games, or co-op party fun, there’s always something new to try. And if I don’t like a game? No big deal — I just move on to the next one. It also helps me discover games I would’ve never paid for upfront. I’ve found a bunch of hidden gems just by scrolling the library. If you love gaming and hate wasting money, Game Pass is honestly a no-brainer.

    I would recommend this to a friend