Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 2906 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers are positive about the Xbox Game Pass Ultimate's game selection, overall performance, portability, cloud gaming, and compatibility. Many users find the game selection to be good and appreciate how seamlessly it works across devices. However, some customers express a desire for improved battery life.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 140 Showing 2,781-2,800 of 2,906 reviews
  • Rated 1 out of 5 stars

    Waste of money

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not worth the price anymore with the increases of pricing

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Overpriced

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Raised price 50% in one month. It was a good deal before that.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Gamepass

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son loves it but Microsoft keeps raising the prices and you cannot really do too much on the xbox without it.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Too expensive

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Too expensive for what you get. Its better to buy your games and own them.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Haven’t used it yet

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t used it yet but it’s probably pretty good!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 1 out of 5 stars

    They upped the price

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was great until they started charging more and more. overall it is a good product before the price increase

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    I dont use it.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never used it. Came with my ally purchase. Im a steam user.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Noooo

    |
    |
    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dangle just enough in your face that when it’s gone you just have to have it back

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Overpriced

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Doubled the price for games you dont even own. Not worth it.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    -1000000 stars

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They gave me an expired Xbox ultimate game pass card and won't help on giving a new one.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Never worked

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Code never worked, so can’t say much about product.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    One month game pass

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was nice that I got a free month of game pass, but I never got a chance to use the one month game pass. Forgot to set it up on our xbox.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Xbox game pass

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don’t really have an Xbox so it was useless for me but it’s great to have great things

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Cool when its free

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You like playing a bunch of different games at one time? Then you will be happy. But is quantity really worth the drop in quality? Me personally no.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Next!

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing screen but that is it. Software is buggy. Fingerprint magnet. Questionable ergonomics. Extra buttons make device more difficult to use in handheld mode.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    It’s a good service

    |
    |
    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    But was already a member and wouldn’t let me apply free month.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    doesn't work

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    code did not work. Followed the instructions and it said it was invalid

    No, I would not recommend this to a friend
  • Best Buy Employee

    Rated 2 out of 5 stars

    Just getting pricey

    |
    Best Buy Employee
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The world is expensive and i do like playing video games. But 16.99$ a month can be a lot. Wish it was a cheaper subscription

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Never got it

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never got it when I contacted Best buy's helpline they said I should have got it on my receipt check my receipt checked everything never got it

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Got as part of bundle

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this for free when buying the ROG Ally. Only rating low as online it said 3 months were to be gifted, not just 1

    No, I would not recommend this to a friend