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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 2906 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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94%would recommend to a friend

Customers are saying

Customers are positive about the Xbox Game Pass Ultimate's game selection, overall performance, portability, cloud gaming, and compatibility. Many users find the game selection to be good and appreciate how seamlessly it works across devices. However, some customers express a desire for improved battery life.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 141 Showing 2,801-2,820 of 2,906 reviews
  • Rated 2 out of 5 stars

    Not for me, but maybe someone else

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its not really worth it in my opinion. Was not interested in the games provided.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Don't waste your time or money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Couldn't access it at all, never got anything out of it whatsoever

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    bad

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I spent 3 hours in chat and calls to activate the Game Pass Ultimate that came with the purchase of Meta Quest 3 and it was not possible. They play with my time, they transfer me from one side to the other, it's ridiculous.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Wouldn’t work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wouldn’t allow me to redeem and no way to fix it. Kind of frustrating.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    I would not subscribe to this personally

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is pretty mid tbh i have gigabit wifi and it still runs laggy not recommended

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Useless

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't really explored it but it seems unless u have the ultimate...it doesn't do much

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Invalid

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn't work. Send me a new one. I can provide the error message showing it doesn't work

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Only for new accounts

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wasn’t helpful as it’s only for new account for 1 free month and we already have an account.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Dumb

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didnt work because you have to be a new user. Worthless as a giveaway. At least the three months Microsoft gives with the purchase workes. Shame on you Best Buy for not doing the same.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Never recieved this item

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I never got this item. When I bought the asus the people in the store were really mean and didn’t provide me with any information in this ite

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not a fan honestly

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microsoft pushing game pass so hard makes it difficult to enjoy. Some decent games on there but i would rather own physical copies of my games. The only plus is that this does include the ability to play cloud games but i dont find myself using that feature

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    I don't want to rent games

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Stop throwing these in with purchases. I have no desire to rent my games.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Never got

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Took a long time to get never got it at all so couldnt really comment

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Can't use if you've already redeemed one before.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Requires that the user has not used or had a "free month" membership pass before. At least that's the issue I encountered. So rather than create a second account to put it to use I re-gifted it to a friend to try out what's in the game pass rotation.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Useless

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Waste of money tbh. The $10 a month for online capabilities is more then enough like it used to be. I'm sick of this new generation. It's a money stealing pit and these companies are milking old dried used up content. Change the situation!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Lame

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lame cause I can’t redeem cause it’s for new subscribers only

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Scam

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can't even redeem it. It just says I have to redeem it elsewhere even after I try elsewhere....

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Code never worked

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a free add-on with another item I purchased, I already had Game Pass Ultimate, but when I did go to use this, the code was invalid....

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Pointless

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What's the point of offering a "free" month of they still all for you CC info up front. Are they hoping that you'll forget to cancel and end up paying for a month or 2 extra even though you don't use it.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Absolutely not worth it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Waste of money. Selection is really bad and software is terrible

    No, I would not recommend this to a friend