Skip to contentGo to Product Search
Gift Ideas
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 5844 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers are delighted by the Xbox Game Pass Ultimate's overall performance and game selection, finding it easy to use. Many appreciate the availability of cloud gaming and the long battery life. However, some customers found the subscription length too short and experienced issues with the activation process.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 106 Showing 2,101-2,120 of 5,844 reviews
  • Rated 5 out of 5 stars

    Free and Flawless

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Received this as a freebie, and honestly—no complaints here. It works as expected, and getting it at no cost makes it even better.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cool freebie

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always receive these when I purchase from Best Buy they work really well. Although bc I am a subscriber of this already I end up giving them away but 100% recommend really cool freebie if you’ve never tried the sub

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Enjoyed for a while.

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son enjoyed the game pass for rhe one free month.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Game Pass

    |
    |
    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works GrEaT!! Would Definitely recommend buying one!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mom points

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this as a freebie when I purchased my laptop. Scored some Mom points with my kids which is always great. :-)

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Bang for your Buck

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the ultimate way to game! I know spending the money can make you want to hesitate but it is a Greta investment if you love playing online!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very nice

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hello. I am very excited to use the game pass. I will share my feelings with you later.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good product

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like this service and would recommend it for the great games.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value!

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always a good deal when an xbox membership comes with the purchase!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Still best deal in gaming even in Aug 2024

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    $15 to 20/mo price range for 300+ games on xbox PLUS a couple hundred games via bundled PC Gamepass PLUS access to instantly stream via xcloud on your android phone/pc or xbox; compared to Netflix $25/mo for 4k subscripton - yeah, a good deal. :-) Still 'best deal in gaming' versus buying a single game for $70. Of course, not EVERY game is on here - so do some research to make sure your game or games you like are on gamepass.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Game

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best quality I highly recommend. I'm so happy. It's very easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Game selection

    Rated 4 out of 5 stars

    Gamepass

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decent way to try a lot of different games. Reminds me of going to blockbuster to rent games as a kid but you can do it from your couch instead and the "rentals" last a lot longer.

    I would recommend this to a friend
  • Pros mentioned:
    Game selection

    Rated 5 out of 5 stars

    Game pass

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Big library and amazing games to play anytime anywhere

    I would recommend this to a friend
  • Pros mentioned:
    Game selection

    Rated 5 out of 5 stars

    great value

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    awesome. being able to have access to a whole library of games makes it much cheaper that buying single games

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Game xbox pass

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This gaming software is really fun and easy to use. • I love how smooth and exciting the gameplay feels.

    I would recommend this to a friend
  • Pros mentioned:
    Game selection

    Rated 4 out of 5 stars

    have to hunt around

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lots of games. Sort/ filter doesn't work right. So you end up downloading and installing a game only to find out it's not multiplayer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great bonus

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was happy to receive as a bonus, was simple to set up and our family was happy with the trial.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gaming Use

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Games that are used in my household for my kids usage

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Variety

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a must with any game system now but the amount of unlimited games is great

    I would recommend this to a friend
  • Pros mentioned:
    Game selection

    Rated 4 out of 5 stars

    game pass

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's good to get to know what is on the box game pass, I use it to try games.

    I would recommend this to a friend