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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 5632 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers are delighted by the Xbox Game Pass Ultimate's overall performance and game selection, finding it easy to use. Many appreciate the availability of cloud gaming and the long battery life. However, some customers found the subscription length too short and experienced issues with the activation process.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 178 Showing 3,541-3,560 of 5,632 reviews
  • Rated 5 out of 5 stars

    A convenient gift

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a very good gift for gamers. I bought it for my younger brother and he loves it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    2 lap top ive bought at best buy in the past 2 months .1 for me and one for my son super fast to get and curbside as fast a d easy.he loves his laptop and i cant wait to use mine

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good for beginner gamers!!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got with my laptop - so nice to have and introduce my laptop’s gaming abilities!!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Game pass

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use/ download. Kids enjoyed the free month

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    More than five stars ⭐️ absolutely!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    l really appreciate for this Game pass It was so nice absolutely I really appreciate Best Buy for great gift! Respectfully yours Coustemer Adnan Khafeef 09/27/2024

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great deal. The card came with my purchase and it's great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great idea!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son loves to play games so he enjoys his free month of gaming for a trial! It was offered with my laptop purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thanks

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m not a huge gaming person so I gave this to my cousin and he loves it. He was happy when I gave it to him.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    free pass, hard pass as I am not a gamer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It came free with the purchase of a new pc. tbh, I did not use it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Membership

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great game pass really helps with playing online & connecting with friends

    I would recommend this to a friend
  • Pros mentioned:
    Game selection

    Rated 5 out of 5 stars

    Good

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lots of games on game pass including all the halos

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was nice that it was a free gift with my purchase. Thank you for the free trial. Great purchase.Great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mr Lee

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't used it yet still waiting to find out how to use it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gotta have it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only way to play. Gotta have it. Love the service. Thanks

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I Like xbox

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great ir was an amazing Thing I bought it was worth it

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Its good but wait times are getting old

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wait times you're getting more prominent. They're also needs to be a controller test area where you can test your Bluetooth controller and remap any buttons that may not be working correctly. Some games don't even recognize that there's a controller. All in all it's coming along but there's still plenty left for them to fix.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome laptop!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an awesome laptop for the price. You want a budget laptop, get this. It usually comes on sale.. that is the time to get this one!

    I would recommend this to a friend
  • Pros mentioned:
    Game selection

    Rated 4 out of 5 stars

    Good Games

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There are a Good selection of games. Highly recommended!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best deal in gaming!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best deal in gaming! The best deal in gaming! The best deal in gaming!

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Overpriced for what it is nowadays

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Used to be a great value, but after the price hikes that have affected everything Xbox today, in Microsoft's push for greater profit margins, it is no longer cheaper than just buying games to keep, especially on PC, where stores like Steam offer great refund policies.

    No, I would not recommend this to a friend