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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 5571 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers commend the Xbox Game Pass Ultimate for its overall performance and extensive game selection. Users appreciate its ease of use and the availability of cloud gaming. Some customers find the trial subscription length too short and have experienced issues with the activation process.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 18 Showing 341-360 of 5,571 reviews
  • Pros mentioned:
    Game selection, Overall performance

    Rated 4 out of 5 stars

    Gamer’s Paradise in One Subscription

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The membership works across Xbox consoles, PCs, and cloud gaming, giving you the freedom to play anywhere. Access to new Xbox Game Studios titles on release day is a standout feature, making it a fantastic deal for fans of exclusives Thanks

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Game Pass

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to use, you can have a lot of games without having to have a video game.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Microsoft Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently purchased a Microsoft laptop from Best Buy, and I must say, it has surpassed all my expectations. The laptop's performance is exceptional, seamlessly handling both everyday tasks and more demanding applications with remarkable efficiency. The build quality is robust, and the design is sleek and modern, making it a pleasure to use both professionally and personally. Best Buy provided an outstanding purchasing experience. The staff was knowledgeable and attentive, ensuring that I found the perfect device to meet my needs. Their customer service was impeccable, guiding me through the features and benefits of the laptop and addressing all my queries with patience and expertise. This Microsoft laptop has proven to be an invaluable tool, and the exemplary service from Best Buy has made the entire process smooth and enjoyable. I highly recommend both the product and the retailer for anyone in search of a high-quality, reliable laptop.

    I would recommend this to a friend
  • Pros mentioned:
    Cloud gaming, Game selection

    Rated 5 out of 5 stars

    Game pass

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A well verse of games. Cloud gaming is definitely my favorite part about this.

    I would recommend this to a friend
  • Pros mentioned:
    Cloud gaming, Game selection

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Xbox Ultimate is a great deal for gamers with its access to hundreds of games, exclusive perks, and cloud gaming, all for a low monthly price!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for playing new games and having saved stuff from previous games to play

    I would recommend this to a friend
  • Pros mentioned:
    Game selection

    Rated 5 out of 5 stars

    Its free

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Xbox Game Pass Ultimate 1-month membership offers decent value for anyone looking to dive into a broad library of games. It provides access to a variety of popular titles like Call of Duty and Forza Horizon 5, and new games are added regularly, which is great for those who enjoy trying new releases. However, the membership does require activation, and it’s important to note that it auto-renews, so you’ll need to be mindful of that. While it’s a solid option for gamers, especially those new to Xbox, the 1-month plan might not be enough for regular users. It’s a useful starting point, but for long-term benefits, a longer subscription might be a better fit.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Excellent

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son loves this! He uses this quit frequently. It is so easy for him to sign on and play games in between classes and homework for his downtime and his relaxation time. Renewal is super easy and tech support and customer service with X box is always number one and I can’t say enough about them.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Im really love this Yoga 7 laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Im really love this laptop. Im mechanic, im using it for my work to diagnose the car. Also i used it for my learning. It is running very fast. It really worth for the purchased

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Xbox game pass

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My grandson loves the game pass. I love his new computer that he received for his birthday. Best Buy has offered several great opportunities and prices

    I would recommend this to a friend
  • Pros mentioned:
    Game selection

    Rated 5 out of 5 stars

    GAME PASS is a GAME CHANGER

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microsoft Game Pass is one of the most game-changing services in the gaming industry, offering incredible value, a diverse game library, and unparalleled convenience. Whether you're a casual gamer or a dedicated enthusiast, Game Pass provides a way to explore new titles without breaking the bank. For Xbox, PC, and cloud gamers alike, Game Pass represents the future of accessible, flexible gaming. By constantly evolving and adding new features, Microsoft Game Pass has set a high standard for subscription-based services, and it’s clear that it will continue to shape the way gamers access and enjoy their favorite titles for years to come

    I would recommend this to a friend
  • Pros mentioned:
    Game selection, Overall performance

    Rated 5 out of 5 stars

    New gamer Xbox game pass

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing, as a new game. I enjoy this. I was able to explore several games. So far it’s great!

    I would recommend this to a friend
  • Pros mentioned:
    Game selection

    Rated 5 out of 5 stars

    Totally Worth It

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value for gamers! With Game Pass Ultimate I can play hundreds of games on console, PC, and even my phone. New titles are added all the time, and it also includes Xbox Live Gold. Totally worth it.

    I would recommend this to a friend
  • Pros mentioned:
    Cloud gaming, Game selection

    Rated 5 out of 5 stars

    Best Value in gaming

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    XBOX game pass is the BEST. So many games for a low monthly price. With this 1 month pass you can try it and play as much as you like. you also get access to cloud gaming over your phone or other internet browser. so you don't even need an Xbox if you have strong internet or GOOD 5G service in your area.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Game bucks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My grandkids are always on their game and I Just can’t buy enough of these passes And I earn points when buying at best buy

    I would recommend this to a friend
  • Pros mentioned:
    Game selection

    Rated 5 out of 5 stars

    Nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A nice trial, nice to play exclusive I would recommend the subscription tiers are confusing though. As I don’t own a Xbox this is a good option to get titles if your internet connection is good, the preload option for some games was great also for those with limited connection. I had the hardest time though understanding how to save games when strictly cloud gaming.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Funny

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything so good this game l love i do have lots of fun.

    I would recommend this to a friend
  • Pros mentioned:
    Game selection

    Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great games, and awesome value… love the games. 10/10 would but again

    I would recommend this to a friend
  • Pros mentioned:
    Game selection

    Rated 5 out of 5 stars

    Great day one games!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best way to get started with games. There are many day one games that are available and are at a discount with game pass, if you don't want to continue with the subscription. Also, since I am a FC (former FIFA) player I get access to many of EA games benefits.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance

    Rated 5 out of 5 stars

    Awesome for PC

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had never really gamed on a PC before but it was pretty awesome being able to use my Xbox controlled and get down on the go with my laptop. defiantly keeping the subscription.

    I would recommend this to a friend