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Customer reviews

Rating 4.6 out of 5 stars with 5652 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers are delighted by the Xbox Game Pass Ultimate's overall performance and game selection, finding it easy to use. Many appreciate the availability of cloud gaming and the long battery life. However, some customers found the subscription length too short and experienced issues with the activation process.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 220 Showing 4,381-4,400 of 5,652 reviews
  • Rated 5 out of 5 stars

    Great!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this for free with laptop purchase but if anyone looking for games pass this one is right for you.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Didn’t use, appreciate it being included though

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn’t use it, but was included with the computer. Not a big gamer.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 3 out of 5 stars

    Fun product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product easy to use not so expensive kids are happy and it's not addictive

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good perk

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great to have a trial to look into if an actual subscription would be worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great deal

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great deal for gamers. A must buy for Xbox gamers!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good for new Xbox users

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good for Xbox users who are new or have no had GamePass and it's a nice bonus with purchases.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Since I don’t have an Xbox was transferred to my grandson. I’m sure enjoys it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It came free

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sweet. Reedemed and playing online. I got a ps5 not sure why they gave me a Xbox pass.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox card

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very good we got this with a purchase that we did and we keep the subscription

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Game pass Ultimate

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The game pass ultimate is the the best gaming service and the microsoft/Xbox is the best company

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Subscription

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have not used this product. Requires you to subscribe to get the pass

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Switcheroo

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product would be good if Microsoft didn’t pull a fast one. The thing was you buy this you get this free what they don’t tell you until small print is that you can’t use the one month of ultra if you’re already a member. Do better Microsoft it shouldn’t matter if you’re already ultra plus member

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Gift

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked out great as a gift for a teenager. Very easy to redeem

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sir

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great satisfaction, overall satisfaction, recommendation to others

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not used it but I think it’s great package I bought my laptop and this came with it for free

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's great to deal with best buy, great costumer service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great option

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great computer with wide screen for the price. Lighted keyboard added benefit to great specs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice promo

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice promo deal. Good games, nice interface. Recommend also for the discounts on other games.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great variety of games

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    so many new games cross platforms, i use on mi xbox one (i know is old) and for my pc

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Kids enjoyed it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The kids seem to like it. They had it up and running in no time.

    I would recommend this to a friend