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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 5658 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers are delighted by the Xbox Game Pass Ultimate's overall performance and game selection, finding it easy to use. Many appreciate the availability of cloud gaming and the long battery life. However, some customers found the subscription length too short and experienced issues with the activation process.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 259 Showing 5,161-5,180 of 5,658 reviews
  • Rated 4 out of 5 stars

    Game pass

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This item indeed does work how it was intended to.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn't reach expectations and it's not easy to use

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Haven’t used

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Came free with laptop purchase. Probably won’t use

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Necessary

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has a fair price. I can enjoy with my kids every day.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Game Pass Ultimate

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service is overpriced. I am simply using this for the EA Play.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not for me

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think it's a bit expensive. I'm not renewing because I don't play online. I prefer buying the titles I like and own them.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Alot free games

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I thought i would need it but tried it out any way

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Game

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I dont play games to be honest.So,I dont know about it.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    It's OK

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was ok, I'm just saying my it to br free.......

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Game Pass

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My kids got more use out of this then I did, but it was a nice addition to my purchase.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Unnecessary

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I did not use this pass, no need of it. Can’t testify to workability or value. Not a good perk. Please give customers more choices as to perks with purchase.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Free game pass

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My new laptop came with a months membership pass. It should have been at least 3 months.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Intended for Novice Gamers

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Poor quality and frequently lags. This is still an underdeveloped platform intended for novice gamers.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Nice, but not

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This came as an introductory offer with our annual membership, which I thought was nice. However, we do not have an Xbox and are not gamers. So, it was of no value to our household.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Waste

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't even know where this purchase came from. I haven't used it even once and I have to pay a very expensive monthly fee.... Actually, I didn't even know, I only noticed because of the charge on my credit card.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    There is better.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Most games are for modern audiences. Not for me. Microsoft account required. Significant spying and data gathering. There are other better systems.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    I hate free trials

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did not try this trial, I do not want to have to go in and change the subscription after the trial date. I hate free trials.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Didn't used. I came with my purchase but I didn't

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn't used. I came with my purchase but I didn't used it.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Frank

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have no need for this item, they are for kids and stupid adolescents that do not want to get a job or work and have nothing better to do with their time.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    To short not good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I did not install it and use it because I do not like you can play with it just for a month.

    No, I would not recommend this to a friend