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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 5658 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers are delighted by the Xbox Game Pass Ultimate's overall performance and game selection, finding it easy to use. Many appreciate the availability of cloud gaming and the long battery life. However, some customers found the subscription length too short and experienced issues with the activation process.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 262 Showing 5,221-5,240 of 5,658 reviews
  • Best Buy Employee

    Rated 3 out of 5 stars

    not for everyone

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    Best Buy Employee
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its ok, great for casual gaming, play some games but if you really like the game just buy the game on another platform. Streaming games is not worth it

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Xbox game pass

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't see myself playing any xbox game. If you're somebody who loves games, this will be right for you.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Okay

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not something I would use but can't with my laptop purchase for a trial.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not worth paying for

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's just ok. Barely using it. Only have it becuase it was free - for now.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Great opportunity

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would be a great addition if I owned an Xbox system. I hoped it would allow you to access games without a remote or system and definitely unsuccessfully.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Games I Won't Play

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The only computer games I play are chess and Scrabble. Everything else dulls the brain.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    More useless bloat

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    While it offers access to a wide library of games, it feels like bloatware since I don't need most of them. It's not a freebie; it feels more like a tactic to get you hooked and into a subscription renewal. The constant pressure to stay subscribed is a turn-off. Overall, it doesn't match my gaming needs...

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    The subscription quite expensive

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think the monthly subscription is a little expensive. With the limited quality, Xbox could work harder for a better customer experience.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Recommended

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like it but if you want to Continue without offer , it’s expensive,

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not my style

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m not a gamer so it will stay exactly where it came from. Useless gift.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Game pass

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just a game pass for a present.That is only relevant towards his gift

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Useful

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cant use this xbox game pass but im sure a younger person in my family can so it still was a useful addition to my purchase

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    UNUSED. NOT A GAMER,

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    sorry, i am not a gamer. no time. I have not accessed it or used it. I hope it doesn't automatically continue WITH CHARGES.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Free add

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Free add to n with new computer. Won’t use. Not a if gamer and I do t like free trials that are impossible to cancel

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Nice add on but not for me

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I gave this three starts because I am not a gamer . I did not see a purpose for it .

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Good Value

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don’t have an Xbox. I received this item as a gift for a laptop purchase and I’m only writing this review because it was requested of me.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Useless item given for free

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You buy anything and they give you one of this, it does not matter that you are not a gamer or the fact that you do not own a XBOX.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Xbox free pass

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t set up since this laptop is for my Dad. So how can I get 3 months free Xbox? We are in different state?

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    It's fine, but needs more games.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The game selection isn't that impressive for me personally. However, I can see the merit for some.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    It's a game

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a game, so what else it there to say? If you like games, then this is a game.

    No, I would not recommend this to a friend