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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 5658 reviews

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  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers are delighted by the Xbox Game Pass Ultimate's overall performance and game selection, finding it easy to use. Many appreciate the availability of cloud gaming and the long battery life. However, some customers found the subscription length too short and experienced issues with the activation process.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 265 Showing 5,281-5,300 of 5,658 reviews
  • Rated 1 out of 5 stars

    First timers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does what it does. It is a free trial Xbox game pass.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Unable to redeem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am unable to redeem and Best Buy was unable to help me.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Included in package

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was not interested in this but it was included in the laptop package

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Never used it

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never used it. Returned laptop because of super slow speeds

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Must have

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One month just isnt long enough. Great for anybody with an xbox

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Thanks

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have not tried it yet but thanks for sending. I try not to add all this stuff that will hassle me to pay for subscription later.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    game

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    not able to rate this item because I don't use it.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Useless and Pricey

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This game pass is horrible. It gives you one month to play their huge catalog then takes the games away and charges you an absurd amount monthly to continue. Not worth purchasing.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Xbox card

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don’t play video games but I guess I could try it

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    X Box Pass

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    May be fine for some people, but it's nothing I'll ever use. Another, like most, benefit I'll never use.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    game pass

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didn’t even know I have this game pass or where I got it from

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    1 month only?

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    a good way to pass time for a month. Thanks Bestbuy

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Probably helpful for others

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If only I had an Xbox! This is likely great for those that do.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    doesnt work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    never let me reedem it after i purchased my laptop

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Its a game pass

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a game pass. what can I say. You get what you pay for.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Questionable

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to put a payment method in Microsoft to load it.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Nice

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If your son/daughther plays x-box this is a good choice.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Never played games

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I do not play games. And hence it is of no value for me.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    xbox pass

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good for xbox if you want the monthly pass for trial purpose.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Game vs no Game

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't play games. Game Pass Gift was wasted. I do not like forced product intros

    No, I would not recommend this to a friend