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Customer reviews

Rating 4.6 out of 5 stars with 5914 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers are delighted by the Xbox Game Pass Ultimate's overall performance and game selection, finding it easy to use. Many appreciate the availability of cloud gaming and the long battery life. However, some customers found the subscription length too short and experienced issues with the activation process.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 265 Showing 5,281-5,300 of 5,914 reviews
  • Rated 1 out of 5 stars

    Not sure how to use this

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased a game as a gift and I guess this came along with it. Not sure how I use it or give it to someone else to use. Was it made clear of what to do with it?

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    1 month trial only

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It came free with purchase. Didn't install as it was only a 1 month trial.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Old type

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Old type This is not for me, kids may like it, but surely not me.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Lame

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I hate the game pass, and that now that Minecraft has merged to Xbox I’m unable to access my original purchase of the game Minecraft because they insist that I pay for the monthly game pass which I will not be doing because I already own the game and that’s the only game that I want to play.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Not as expected

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything was okay. But the duration of the battery is very short and also this type of computera should be more fluent and is not fluent it have a lot of glitches.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Game Pass XBox

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The rating is due to the fact, that we do not own an XBox, so we're not able to utilize it. I'm sure that it's worthwhile but not useful for our household game system.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    N

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Once again never had a chance to use. It was for a college student.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    gamepass

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice to have, but never knew I had it until it too late.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Senior citizen

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value easy to use and received assistance in setting up

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great pass

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wish I could keep doing it but it’s just a little pricey for me

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Don’t Buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Constant issues with this $1,000 Lenovo laptop. Keyboard and mouse stopped working just shy of warranty expiration. Shipped for repair and had to come back now my third time apparently due to hardware issues. Will never buy another Lenovo Laptop

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Regular

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Regular thing not impressed, I would rather stay in play station things

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Intended for Novice Gamers

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Poor quality and frequently lags. This is still an underdeveloped platform intended for novice gamers.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Free starter that I didn't want.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Two stars for being a free starter. Minus three stars for being something I don't want. This is kind of like being asked to review an old AOL CD back in the day which never got inserted into my computer. And by the way, unless it were something that I could give away to a gamer who already has an active account, and then that person would have 1 month credit they didn't already have, then this is just a promotion not worth any value. That's what it looks like to me, especially with "activation required."

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Microsoft

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a great service but it is getting way to expensive

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    1 Month pass

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Poor value. Have not been able to play 360 backwards compatible games on Series S since October. Seems Microsoft has no intention to fix.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    No my cup of tea

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn’t care for it much. I thought it would be games I play, but I didn’t. My roommate used it more

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    NOT SURE HOW TO USE GAME PASS

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seriously, I don't know how to play games so I don't know when I will use it. Maybe my grandchildren can use it when they visit, I might like it so much and never get anything done.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Preety decent.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The offer is good but I am not much of a gamer so I haven't used it yet.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    game

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    never used it. but I'm sure it would work well....

    No, I would not recommend this to a friend