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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 5659 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers are delighted by the Xbox Game Pass Ultimate's overall performance and game selection, finding it easy to use. Many appreciate the availability of cloud gaming and the long battery life. However, some customers found the subscription length too short and experienced issues with the activation process.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 267 Showing 5,321-5,340 of 5,659 reviews
  • Rated 1 out of 5 stars

    Games

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don't want, do not play video games...will not use

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Alright

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its alright. Not for me but I can see the value in it.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not for me

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t used this at all. It came with a purchase of a laptop. I suppose it would be highly rated by someone that enjoys playing Xbox since it seems expensive to buy membership.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    X box game

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I dont care for Microsoft . Have no use for games.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Scammed by Best Buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Code never worked, came up code not activated by retailer. And contacted store and they refused to help me. Total Best Buy scam

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    game pass

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I did not use this product. I do not have a need for it.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Game pass

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have not tried yet, not sure about after the trial if thats what I want

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Games

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can’t play games. Not crazy over Xbox games. Others might be.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not impressed

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not too impressed with game pass. Didn’t have many of the games I was interested in.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Rent a game

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never used it, I rent my games, when I don't have time to play, I cancel the subscription

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Xbox game pass failure to give me it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They made you sign up for the subscription instead of just giving you one month of Xbox and we tried useing a other card to sign up and emdiletly cancel it it sayed something about you can’t do this

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    No interest

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have no interest in X Box. I'm an old woman, not a gamer. Show me something I care about.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Choose a healthier alternative

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would buy it. Time is better spent outside engaging in sports or some physical activity.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Subscription length

    Rated 1 out of 5 stars

    waste of everything

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    1 month really no need to have. 1 year....still No.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Game pass

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn’t ask for it, didn’t want it. Just comes automatically! I don’t like when they assume you’re going to want something! I’m just not a gamer!

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Ok

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did not use very much. Prefer other platforms for gaming.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Wrong item

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wrong item chat people are not professional Not recommended at all

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Missing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This also was missing and not included with my purchase I don't see it anywhere just frustrated with the whole purchase and then return it but my kids like the laptop.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Keep Looking

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So slow. Pass. I was too busy to return it...but still. Nope

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Don't care for x box

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never asked for anything xbox this was a free something that will never get used!

    No, I would not recommend this to a friend