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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 5914 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers are delighted by the Xbox Game Pass Ultimate's overall performance and game selection, finding it easy to use. Many appreciate the availability of cloud gaming and the long battery life. However, some customers found the subscription length too short and experienced issues with the activation process.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 267 Showing 5,321-5,340 of 5,914 reviews
  • Rated 3 out of 5 stars

    UNUSED. NOT A GAMER,

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    sorry, i am not a gamer. no time. I have not accessed it or used it. I hope it doesn't automatically continue WITH CHARGES.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Frank

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have no need for this item, they are for kids and stupid adolescents that do not want to get a job or work and have nothing better to do with their time.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Good Value

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don’t have an Xbox. I received this item as a gift for a laptop purchase and I’m only writing this review because it was requested of me.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Recommended

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like it but if you want to Continue without offer , it’s expensive,

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Free add

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Free add to n with new computer. Won’t use. Not a if gamer and I do t like free trials that are impossible to cancel

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    I guess this would be nice if I needed it...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I do not get online for gaming. I really do not game that often as is now. So, I never activated this item. Thank you anyways. Give it to someone that can use it! Merry Christmas.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    I hate free trials

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did not try this trial, I do not want to have to go in and change the subscription after the trial date. I hate free trials.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Xbox free pass

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t set up since this laptop is for my Dad. So how can I get 3 months free Xbox? We are in different state?

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Nice add on but not for me

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I gave this three starts because I am not a gamer . I did not see a purpose for it .

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Personal Opinion

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We didn't find enough value in the computer gaming options so it wasn't useful for us and we never got to use it. Disappointing but I am certain it works well for others.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    It's fine, but needs more games.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The game selection isn't that impressive for me personally. However, I can see the merit for some.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    It's a game

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a game, so what else it there to say? If you like games, then this is a game.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Game Pass

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Came with a purchase. I don't game therefore I have no opinion. I will not be using it.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Didn’t need

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not a X box user. Didn’t need. Wish there wash an option for PS users

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Not a Gamer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I gave this a three star only because I didn’t use this product so I can’t give it a fare review. I’m not a gamer.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Game Pass

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not installed as of yet and don't really plan to as I do not usually use my computer for this type of item.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Ehhh...

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Honestly getting too expensive. Thinking about going nintendo.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not sure

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dont play xbox so i really dont know if its good or not

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not required

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Came as a Bonus on a laptop purchase, but was not needed or wanted. Have not used it

    No, I would not recommend this to a friend
  • Cons mentioned:
    Subscription length

    Rated 2 out of 5 stars

    Very short grace period

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    30 days is not enough to have the actual time to explore the benefits of xbox.

    No, I would not recommend this to a friend