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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 5660 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers are delighted by the Xbox Game Pass Ultimate's overall performance and game selection, finding it easy to use. Many appreciate the availability of cloud gaming and the long battery life. However, some customers found the subscription length too short and experienced issues with the activation process.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 270 Showing 5,381-5,400 of 5,660 reviews
  • Rated 2 out of 5 stars

    Slow and Small

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The computer was straight up slow and had problems opening basic tasks like microsoft edge. Also pretty small.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not my thing

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    don't have an xbox this was a free product i don't use. but i don't ever use introduction products as they require you to sign up then cancel and you always forget to cancel by that first month and it cost you.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    not useful to me

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    yet another thing that a senior citizen has no use for, we need protection from scammers and theifs, not gaming and music

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Monthly subscriptions can get expensive.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really don't like having to pay monthly subscriptions so yeah, I don't actively pay for this stuff.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not A Gamer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Once Again Unwanted Bundle. How many more words do

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    never again

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it seems to me that this program is a rip off! not alot of good choices for games!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    James Rodney’s review!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I received this one month game pass when I purchased my computer but, was not notified of it or given instructions on how to activate it. I clicked on it in my purchases but, it would not activate it. That is my review.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Lousy, boring games that this old lady dislikes.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not my kind of games. I am an old lady (age 77). I like hidden object games and had some wonderful ones on my old laptop. I am hoping I can transfer them to my new one. They are so much better, despite being about 15 years old. Not to mention the fact that those old ones were not constantly interrupted by ads. Sigh.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    game pass

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We do not play games so we do not use the Game pass but I am sure that others would really like it

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Game pass

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't use computer for gaming. Won't use this free membership.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    game pass

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I do not use the game pass nor play video games. when i did play it was the nintendo or playstation.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Lame!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I couldn’t use a it as it says it’s already used by someone else

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not worth any money

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microsoft has dropped the ball. No new aaa titles, nothing good since Xbox one. Not worth buying a subscription. I believe once you bought a game it should be yours to play forever.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Useless promo

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I honestly don't even remember that I had this. Not worth it, would have rather gotten money off from the actual device

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Xbox user

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It didn’t work I tried the codes so many times as it came with a purchase but was never successful at redeeming it

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not a gamer.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have no use for this products because I rilly don't play video games.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Good item

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I actually didn’t use this item but it was a good addition as a free item if you had someone to use it

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    It is not of my interest

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't use this product, it is not of my interest

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    No need for it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't use this. I have no need for gaming that I will need to pay for in 6 months.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Cheap product with cheaper qualty

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You get what you pay for. I should have spent a bit more on a laptop that actually works without crashing or slowing down. Total waste of money!

    No, I would not recommend this to a friend