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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 5915 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers are delighted by the Xbox Game Pass Ultimate's overall performance and game selection, finding it easy to use. Many appreciate the availability of cloud gaming and the long battery life. However, some customers found the subscription length too short and experienced issues with the activation process.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 275 Showing 5,481-5,500 of 5,915 reviews
  • Rated 2 out of 5 stars

    game pass

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I do not use the game pass nor play video games. when i did play it was the nintendo or playstation.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    not sure

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not sure what this is, it was not explained to me, I will not recommend

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    No Interest At All

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not a gamer, no interest in this product whatsoever. They should really give the option to pass on this feature.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Xbox Ultimate Game Pass Gift Code

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Received as a gift; not interest in redeeming this.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Game pass

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't use computer for gaming. Won't use this free membership.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    The worst

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Do not buy horrible purchases. Not as advertised .

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    James Rodney’s review!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I received this one month game pass when I purchased my computer but, was not notified of it or given instructions on how to activate it. I clicked on it in my purchases but, it would not activate it. That is my review.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Game pass

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s very nice to have but I can’t access it unfortunately won’t let me.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    disappointed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's the most horrible thing I've ever seen. The computer is disgusting.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    did not get it

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I Did not use it. I Did not get it. I Do not like it.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Superflous

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I do not do any gaming so I did not use this. No idea of its value. Do not care. Guess I filled my required 50 characters. Good bye!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Whatever

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Im not happy with this. I dont understand this im not a gamer. Having something else available for a mom would be good.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    code invalid/expired

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    once i got home and tried to use the code it was invalid...

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Did not buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did not buy....must have me mistaken with someone else... Today is 7/18/25

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    not useful to me

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    yet another thing that a senior citizen has no use for, we need protection from scammers and theifs, not gaming and music

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not worth any money

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microsoft has dropped the ball. No new aaa titles, nothing good since Xbox one. Not worth buying a subscription. I believe once you bought a game it should be yours to play forever.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    why? include

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'll most likely never use this..........................

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    New accounts only

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This too is for new accounts only cant be used for old accounts

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Xbox live

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just want to have xbox live and now have to buy this

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not needed or wanted

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This just came with the computer for free. I didn't buy it and I don't use it.

    No, I would not recommend this to a friend