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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 5916 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers are delighted by the Xbox Game Pass Ultimate's overall performance and game selection, finding it easy to use. Many appreciate the availability of cloud gaming and the long battery life. However, some customers found the subscription length too short and experienced issues with the activation process.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 278 Showing 5,541-5,560 of 5,916 reviews
  • Rated 1 out of 5 stars

    None

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did not use this dont play games so had no need for this. So i really can't give a review

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Useless

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Will never buy another lenovo product again. Brick after 2 months

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    No value

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Totally useless for a non gamer. Why it’s an automatic add on is a pain

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    CANT FIND CODE

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    HOW DO I ACTIVATE??? WHERE IS THE CODE???? I've looked in purchases and I've clicked "See Details" on the Game Pass and i still don't see a code.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    If you have Xbox or gaming laptop get it!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don’t have Xbox so it’s useless to have it and my laptop doesn’t support this kind of games

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    No gamer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I dont use this or want to have any way to use so no i havent given a high rating. Im not a gamer.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Seller failed to inform me.

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was never even told this was elgible to redemption. Now I am oretty sure I cant use it which is kind of annoying.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Does anybody even use this?

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does anybody even use this? I’m not an Xbox person so I’ll never have the need for this.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Game pass

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got game pass with purchase but can't get code to go through good thing it was free

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    THE WORST COMPUTER

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer is the WORST it does not even open and I have had it for 6 months and it still does not work all it does is keep spinning no matter what I do. DO NOT BUY THIS COMPUTER

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Never used it.

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don’t own an Xbox so this was a pretty useless add-on to a purchase.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    They are thief

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are thief stealer they are very bad and they didn’t response anything

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Don't know anything about it

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't know anything about this because I didn't use it so I can't really give it a review.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Shady planted subscription.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    didn't order or purchase anything from X Box... must have been scamed again.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not Game pass, Hard Pass!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not even worth it free! Had it for a month and hardly used it. Waste of money

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    The codes did not work

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The code I got with my purchase did not work, I tried it on multiple Xboxes and it said that it would not work it was either an invalid code or could not into the system

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Where is it?

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I did not receive this with my purchase. I have looked and I see no way to get it.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Xbox pass

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wasnt really sure on how to use this but thanks anyways

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    It sucks

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Save your money super slow and not worth it use the money towards something a lot better

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not give us the free one month xbox subscription

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It wont let my daughter download her free 1 month xbox subscription

    No, I would not recommend this to a friend