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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 5916 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers are delighted by the Xbox Game Pass Ultimate's overall performance and game selection, finding it easy to use. Many appreciate the availability of cloud gaming and the long battery life. However, some customers found the subscription length too short and experienced issues with the activation process.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 284 Showing 5,661-5,680 of 5,916 reviews
  • Rated 1 out of 5 stars

    Couldn’t redeem

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t been able to redeem this item. Tried like 20 times…

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Did not like

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did not activate . Not into gaming so no use to open.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Free again

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If I want a product I purchase it. ...So I will type to 50 char

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft – Xbox Game Pass Premium (1 Month)

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I received the Xbox Game Pass Premium one‑month membership for free with the laptop I purchased on May 11, 2025. I didn’t get the chance to use it right away because I had to return that laptop, but once I switched to a compatible device and activated the Game Pass which was offered with the other laptop I chose, I was genuinely impressed. The subscription gives access to a huge library of games—big titles, indie favorites, and plenty of variety for every mood. Once I installed it on my new laptop, everything ran smoothly. Downloads were quick, gameplay was stable, and I loved being able to jump between different games without having to buy each one individually. Even though I couldn’t use it on the first laptop, the moment I tried it on the replacement device, it completely won me over. For anyone who enjoys exploring new games or wants a flexible gaming experience without the high cost of buying each title, this one‑month pass is absolutely worth it—especially if you get it included with a device purchase.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Good for new guests only

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dumb that you have to be a new user to activate this

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Don't want

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't play games and the purchase was for a business

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Bad!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not recommended!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not useful

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I dont have an Xbox wish they offer otherthings other than this

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Superfluous

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did not know I had this or would ever use it would want to.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Xbox

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Só… I don’t have Xbox. Sorry!!! Not good for me!!!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Stop with the bloat ware.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They shouldn't include bloat ware on new computers.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    PS was better

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Poor and did not like it at all. Better to go with PS

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    I don't use it. It just came with the PC

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't use it. It just came with the PC. ........

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    not for me

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    never used it. Im not a gamer. Didnt down load it

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not for old people

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never used this product. This is for young people

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Spam - I didn’t get mine

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didn’t get this - no one sent this to my email or address

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    no use for it

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't even know how to use this, I don't own an xbox

    No, I would not recommend this to a friend
  • Pros mentioned:
    Game selection

    Rated 5 out of 5 stars

    Game Pass

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great. I’ve had an amazing experience with Xbox Game Pass. It’s honestly one of the best gaming subscriptions available right now. For a monthly fee, you get access to a huge library of games from new releases to classic favorites without having to buy each one separately. I love being able to try different games without the pressure of committing to a full purchase.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Useless

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never had a chance to use it as It needs a game controller

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    survey

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I do not play this game and most likely never will.

    No, I would not recommend this to a friend