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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 5917 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers are delighted by the Xbox Game Pass Ultimate's overall performance and game selection, finding it easy to use. Many appreciate the availability of cloud gaming and the long battery life. However, some customers found the subscription length too short and experienced issues with the activation process.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 296 Showing 5,901-5,917 of 5,917 reviews
  • Rated 1 out of 5 stars

    Not happy with

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was difficult to download and get started. I had to choose a plan and enter payment info before I could even use it, wich I did not like because I didn’t know if I wanted to begin a subscription or not. I also didn’t like that. It seemed like there was not a lot of access to anything. Everything seemed to want an extra subscription just to play. Very annoying.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Not applicable

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I do not game. I will not be using this. Not applicable.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Good pass

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My boyfriend loved getting the xbox pass i wish it was for 6 months but thats ok

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Good for a kid

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only for new subscriptions. Good for a kid to try it.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Xbox game pass

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I could use because I did not know there a time limit for u to redeem it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Game pass for laptop

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I dont game but it comes with the laptop free for awhile and its neat

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This is the best app i ever had so much deals

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely nonthing its nonthing i see wrong with this app

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Alright

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not great. You have to pay to pretty much use. Didn't like

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    No use for it could use a case though for my lapto

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't use this or need it wish I was able to trade it out for like I don't know or protective drop case or something else

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Recurring charge

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would not recommend this. It is a scam. Be careful you don’t get stuck with it.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    x box pass

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It came free with something I bought, didn't even use it. But if you will use it then go for it

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not received

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I did not receive this product though it was supposed to be part of the delivery.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    False advertisement

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I did Mikita rec a Xbox card that I was suppose to rec

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Useless Game Pass

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Meaningless to me as I'm not going to get suckered in to pay even more money on a video game subscription, which is what this is.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    waste

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only for new memberships and not transferable. What is the purpose?

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Xbox live

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Again, very overpriced and they increased the cost

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Kinda useless

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Finally got code after 2 days with the purchase of my new laptop only to find out it is only eligible for new subscribers. Not sure if i cant use it even if i turn off my recurring bill.

    No, I would not recommend this to a friend