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Customer reviews

Rating 4.6 out of 5 stars with 5812 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers are delighted by the Xbox Game Pass Ultimate's overall performance and game selection, finding it easy to use. Many appreciate the availability of cloud gaming and the long battery life. However, some customers found the subscription length too short and experienced issues with the activation process.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 63 Showing 1,241-1,260 of 5,812 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is great. Coming from a gamer this really helped me out a lot.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Free with purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So cool i got this included was a nice addition to .y purchase!!!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    gamepass

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I loved this game pass it was so usefull i would def get this again

    I would recommend this to a friend
  • Pros mentioned:
    Game selection

    Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice to have a wide range of games to play, thanks!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Game pass

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Served it’s purpose efficiently and perfectly well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox GAME PASS

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i love the game pass card as a gift and for personal use, especially around the holidays. i love even more though that i got this as a free gift to a purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Xbox Game Pass

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome product, always works as needed. Will always recommend to people.

    I would recommend this to a friend
  • Pros mentioned:
    Game selection

    Rated 5 out of 5 stars

    Ultimate Game Pass

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love how this pass give you access to any game, but I wish you had the option to download at least 3 games. If you are a serious, committed gamer then the pass is very beneficial. On the other hand, for someone who enjoys playing a select few games the pass wouldn’t be as useful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Customer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    NO DOUBT ABOUT IT. I HAVE TO GIVE THE EMPLOYEES THEIR DUE. PATIENCE, KINDNESS, PROFESSIONALISM AND CARE WAS WHAT I RECEIVED. IT WAS SO REFRESHING. I REALLY NEED ADVICE ON BUYING GRAD. GIFTS FIR MY GRANDSON AND THEY DELIVERED. THEN, BECAUSE OF THE TREATMENT I RECEIVED, I WENT BACK TO HAVE A CAMERA AND DASHCAM INSTALLED. NIEL TOOK THE TIME AND EXPLAINED EVERTHING TO ME. I REALLY MEAN EVERYTHING. GIVE THE EMPLOYEES AN APPLAUSE.

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility

    Rated 5 out of 5 stars

    Microsoft games great for that afterwork time

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have this nkw and im using it to play all the titles .hhalo infinite gesrs of war. Destiny 2 forza and others . I used it on my tv in my laptop and even thriugh my mac. Id be lost in boredom without microsoft games but i would be working more but then again microsoft reminds me i dint have work 24/7

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Gooood

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Matches my needs and qokrs on my pc very well I'll say 10/10

    I would recommend this to a friend
  • Pros mentioned:
    Game selection

    Rated 5 out of 5 stars

    Always worth a month just to demo a bunch of games

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got to try Clair obscur Expedition 33, wouldn't have done it otherwise and I'm addicted.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Free video games

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Free video games for a month is cool but then you add the abiity to play all these games from any device that can run a web browser and now we're talking!

    I would recommend this to a friend
  • Pros mentioned:
    Game selection

    Rated 5 out of 5 stars

    Game Pass

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good games you can play you would really want to keep the membership going

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Customer service

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been going to Best Buy for several years and always experience good customer service. However this time was above and beyond. The representative spent plenty of time with me answering all of my questions. She could not have been more and patient. At the end of the day I purchased a laptop and a ps5.

    I would recommend this to a friend
  • Pros mentioned:
    Game selection

    Rated 5 out of 5 stars

    Great Add on

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great way to start gaming and explore new games. Great games as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great store and great customer support

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought a Lenovo laptop that works in excellent condition Best buys way of showing they're appreciation to loyal and new customers

    I would recommend this to a friend
  • Pros mentioned:
    Game selection

    Rated 5 out of 5 stars

    Fun

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently got rid of my GamePass subscription so seeing this included with a recent laptop purchase was great. Plenty of games to choose from and the streaming is actually really solid. I’d recommend it to anyone who doesn’t have an XBox but wants to play games to get it.

    I would recommend this to a friend
  • Pros mentioned:
    Game selection

    Rated 5 out of 5 stars

    Working Gamer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microsoft Game Pass has a great game catalog and expected to be adding more games!

    I would recommend this to a friend
  • Pros mentioned:
    Game selection

    Rated 5 out of 5 stars

    Best to get you started on PC Gaming!

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wasn't a PC gamer before but since this came with the Surface Pro 9 that I bought, I thought of giving it a try. Several months in and Im so glad I did it. There are several games to try and i've tried them for free.

    I would recommend this to a friend