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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 5817 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers are delighted by the Xbox Game Pass Ultimate's overall performance and game selection, finding it easy to use. Many appreciate the availability of cloud gaming and the long battery life. However, some customers found the subscription length too short and experienced issues with the activation process.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 67 Showing 1,321-1,340 of 5,817 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Xbox Ultimate month subscription

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s exactly as advertised: a free one-month Ultimate subscription that’s simple to use and highly convenient.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Product

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a lovely laptop! This is the first laptop I bought for my nursing career in college and it works efficiently. It isn't too heavy and there is a touchscreen I am able to take notes as if it was a huge iPad! I would like to thank Aja from the Cypress location she provided phenomenal customer service!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing Customer Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing service with friendly and welcoming Best Buy customer service and store associates.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tons of gamea

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love game pass, yeah the price hike sucks but if you are someone that plays and tries a ton od games its still somewhat worth it

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility

    Rated 5 out of 5 stars

    Would purchase the pass

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was able to play my switch games on my laptopt and I loved it.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Well worth the purchase. My daughter loves it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was gifted it for buying a laptop with Best Buy. Amazing deal.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    ok for now

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works pk, took while to get in. never make new things ez for me...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My laptop can run things!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am impressed by the games my little cheap idea pad can run with the cloud system. It runs them sometimes better than my pc I have. It's nice as well because it doesn't overrun your systems

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent computer. I bought it as a gift for my mom who's in Venezuela. I only had a couple of days to use it before shipping it. It's a beauty and a strong, fast machine. I recommend it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Exited

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome that they give you something for spending money, feels good thank you!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Love this card

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this game pass. No issues when activated great gift

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Happy

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Happy I was able to share this with my Boyfriend. It's really good

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Turn off auto pay and use this

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was not too bad overall and has a lot of good games for the bundle. It’s just getting a little too expensive per Month on auto so codes are great here and there.

    I would recommend this to a friend
  • Pros mentioned:
    Game selection

    Rated 5 out of 5 stars

    Game Time

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The kids enjoyed the Xbox Game Pass and have used it a lot.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox pass

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome free games! Xbox pass free pass with laptop purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thanks

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thanks Best Buy. We save a lot on our purchase last black fridsy sale

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Budget friendly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing product very productive and budget friendly

    I would recommend this to a friend
  • Pros mentioned:
    Game selection

    Rated 5 out of 5 stars

    Fun and exciting

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You get access to a bunch of exciting and fun games. So many options for things to play.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Lap top

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best computer fast and easy service Best buy is my number 1 store for any tech..

    I would recommend this to a friend