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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 2459 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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90%would recommend to a friend

Customers are saying

Customers admire the Xbox Game Pass Ultimate for its overall performance, ease of use, and extensive game selection. The cloud gaming feature and compatibility with devices like Samsung TVs are also appreciated. Some customers noted the subscription's limited one-month duration as a drawback. Overall, the service is well-received for its functionality and variety.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 112 Showing 2,221-2,240 of 2,459 reviews
  • Rated 3 out of 5 stars

    Gift

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have use the Xbox game pass because I have PS4 but thank you to Best Buy for the gift

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Gaming

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The game pass is nice, my son enjoyed playing the games that are offered

    I would recommend this to a friend
  • Pros mentioned:
    Game selection

    Rated 1 out of 5 stars

    Gamepass is great B this bonus 1 month free isn’t

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I thought this would give me a free month of game pass but in the fine print it turns out that it only applies to people who have never been subscribed to game pass before. So even tho I received it as a “bonus” from another purchase, I’m still giving it 1 star for not being entirely forthcoming about what I mentioned above. Also due to the fact that other products offered much better “bonuses” upon purchase. Game pass itself though is amazing. Day one exclusives are on there. So with this you’ll never have to buy another XBOX exclusive again!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Add-on

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice addition, but not something i would get in its own

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Free game pass.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great free gift with my CPU purchase. Toooons of games!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Thanks!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had no idea I got it until I turned Xbox on. Nice surprise!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Very frustrated

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The redemption system does not seem to work properly. Multiple calls and emails to Best Buy and Microsoft and still no resolution. Very frustrated

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Siriusly?

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    BB always gives these teaser subscriptions away but I hate online games. Got no time for this stuff.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Title

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    How nice of you to give me that... For free.... Wow

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Game

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great console the nephews and I play a lot of games on it

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Game

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great free membership………………………………………………………………………..

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Can’t pass up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Who doesn’t need an extra one month membership with purchase!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Don’t own a xbox

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don’t have a xbox so this doesn’t help me. If it were PlayStation I would give it a 10

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Game pasa

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Microsoft game pass for one month, it’s good,x

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not a gamer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never got this chose not to A good deal if you are a Gamer.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Included?

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't even remember this - maybe included with something else I bought but not used as I don't have Xbox.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Price Increase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They recently increased their price on the best subscription.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Buy elsewhere

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bad service didnt get digital card and took 45 days to fix

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Only if you’re new

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good to have the free game pass but can’t use if already have an account

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    NO GO FOR ME

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    never really signed up for just a month of it. never a xbox fanboy anyways so it wasnt a big loss for me not to use as the free gift with the purchase of a computer. give me a "free" gift yet hold customers responsible to contact and cancel subscription after the free period is up. no thank you. a $20 non expiring gift card would have been better to at least best buy.

    No, I would not recommend this to a friend