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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 2459 reviews

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  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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90%would recommend to a friend

Customers are saying

Customers admire the Xbox Game Pass Ultimate for its overall performance, ease of use, and extensive game selection. The cloud gaming feature and compatibility with devices like Samsung TVs are also appreciated. Some customers noted the subscription's limited one-month duration as a drawback. Overall, the service is well-received for its functionality and variety.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 116 Showing 2,301-2,320 of 2,459 reviews
  • Rated 1 out of 5 stars

    Terrible

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I never got the code,in fact, I had to swap the tv 2 times because they sold me a used defective one, which was supposed to come with game pass and never got it either time. Bb has. Gone downhill fast and it’s going to shut their doors forever. Bring back rewards and free game membership, discounts.even GameStop still offers that.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Game Pass

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Game pass, I m never playing this game but some people say it’s better than other

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    big selection of nothing

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    not worth it. most of the games are lame big selection of nothing

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not a gammer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a free gift from purchesing a TV. I do not need this as i am not a gammer. I tried to give it away, but the person already had one. If a free gift is offered, i would like to see a choice of a couple offers.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Free Card?

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Free with the purchase with my tv, which i was not aware of. I dont own a xbox so it was not worth value to me as a ps5 console owner. Maybe try to add something with ps5 that would be awsome.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Xbox Game Pass is Okay...But...

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Xbox Game Pass is okay. Though with the soon increase in subscription cost, as well as new tiers. I wouldn't recommend it.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Dont waste your time on the free 1month ultimate p

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wont let me redeem the code.. tried un-enrolling in auto renew and canceling my current subscrpition to redeem this code and to no avail. Thanks but no thanks, 1 hr of my time spent trying to make it work and for what?

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Barely any good games

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Kind of ridiculous that you have to pay 16.99 to play online but cool

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Didn’t use it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Came free with purchase, but I haven’t used it and don’t plan to. Might be perfect for someone else.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    No good on promotion

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought a combo of a tv and sound bar with free game pass that was never delivered or given.. Be very aware of them promising this promotion! Either the workers are stealing them or the company is false promoting!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Gamepass is OverRated

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m sorry but I actually sold my Xbox Series X because after using my Free GamePass Code that came with my Samsung Oled tv, I realized just how crappy the service actually is

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Free is cool, but its just not fun

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Xbos isn't that fun, free not very fun stuff. is free that great. Its still not fun for me.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    No use

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We got this one free but was unable to use it. Kids were super bummed. The code kept reading invalid. Maybe because they already have an account, who knows.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    If you play games you will love this.

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m sure if you’re a game player, you will love this perk! We don’t play games so we didn’t use it.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Okay

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It should include if this can be used on my tv like in the xbox game area maybe i would have utilized it by now but we dont use our xbox we use ps5 and nintendo.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not Used

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've not used this, not a gamer. I would have preferred a different free gift.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Samsung TV

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I want to tv no one give me gift card but before I buy bestbuy alot no one give me gift cards.what is that for 400 gift cards?

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Unnecessary item

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't used it, not going to use it, not even sure what its for? Games or something, couldn't even get my kids to use it? Im not a gamer.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Best Buy sent wrong code

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I went to redeem code and best buy stated that token expired

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    No Used

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Do no game on my computers, didn't even know I had purchased this. Did not use, did not need it.

    No, I would not recommend this to a friend