Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 2459 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers admire the Xbox Game Pass Ultimate for its overall performance, ease of use, and extensive game selection. The cloud gaming feature and compatibility with devices like Samsung TVs are also appreciated. Some customers noted the subscription's limited one-month duration as a drawback. Overall, the service is well-received for its functionality and variety.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 121 Showing 2,401-2,420 of 2,459 reviews
  • Rated 1 out of 5 stars

    Bestbuy won't let me redeem it and I just an Xbox

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It won't let me redeem my first month free... horrible bestbuy experience

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    No game pass

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn't get the Xbox card it wasn't on my receipt at all

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Meh

    |
    |
    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'll be real. I didn't really use this or others that was offered to me.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not good

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not good was not able to access, kept asking for card. I paid $16 plus dollars, and it had said free.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Ps5

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don’t like Xbox at all………………. We only play ps5 ……z

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Wont work if you already have Game Pass Ultimate

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is just a trial that does not work if you already have a Game Pass Ultimate account.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Will not work!!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still trying!! This game pass does not work. If these any help available i woud greatly appreciate it.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Game pass

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Horrible because they still make you put your card information in.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Xbox game pass

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everytime ingo to enter it says i need to be a new xbox live user, cant use if i already have game pass.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Good idea but bad execution

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Terrible service. Have to wait on queue for any games for long time.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Wow xbox

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Get a play station already come on you should know this already

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Cant redeem code!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Havent been able to redeem. Code wont work. Came with the digital download for Xbox.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Playstation is better

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dont play Xbox. Wasted promo. Should have option to choose playstation or Xbox.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Microsoft - Xbox Game Pass Ultimate 1 Month Member

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am not interested on this membership. Thank you anyway.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    ?

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The reason is because I do not have it or bought it

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not useful to us

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I cannot provide a review as we don't have an XBox at home to use it.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    New tv

    |
    |
    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Way to many hoops to jump through to just play a game

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    For what

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’d never use it I don’t play games never did never will

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Waste

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never got this bought at the store and didn't receive.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Dont forget to cancel

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dont forget to cancel once you sign up, Game pass is great if you want to pay for it

    No, I would not recommend this to a friend