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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 2459 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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90%would recommend to a friend

Customers are saying

Customers admire the Xbox Game Pass Ultimate for its overall performance, ease of use, and extensive game selection. The cloud gaming feature and compatibility with devices like Samsung TVs are also appreciated. Some customers noted the subscription's limited one-month duration as a drawback. Overall, the service is well-received for its functionality and variety.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 122 Showing 2,421-2,440 of 2,459 reviews
  • Rated 1 out of 5 stars

    No thanks

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its for xbox... no thanks. Came free with another purchase

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Stay away from best buy.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The process to use this is so convuluted that ii just gave up.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Pass

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only giving a one star as i do not have an xbox so couldnt use the game pass

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not useful

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is not something I need or use and will never use

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    PS5

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This came free with another purchase. I prefer playstation.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Free membership only worth it if u have an xbox

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don’t have Xbox would be nice if they offered something for a ps5

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Wasted free trial!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don’t care I don’t game so this benefits no one in my house.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    No good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    1 month free? There might as well not even be anything else included.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Xbox disappointed

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It stop working and it was a total lost no refund no fixing money wasted

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not worth it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Came with new Samsung TV Q60C never worked would not recommend

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    NEVER BUY FROM BESTBUY AGAIN

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Customer service reps. lie; I'll NEVER BUY FROM BESTBUY AGAIN

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Don’t own x-box

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    That’s a bummer I don’t own x-box cause I don’t play games

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Did not recieve

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did not even recieve this item when i purchased my TV

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    SCAM

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a scam!!! Dont waste ur time! This is scam!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Only can use if its first time

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ………………………………………………………………………………………………………………………………..

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Game card

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Havent recieved it and it been over a month . How can i get it ?

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not impressed

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Im not impressed with this offer. It didnt really offer much

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    So Sad! I couldn’t redeem it

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wasn’t able to use mine! I’m already a Xbox game pass holder!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Na

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Na……………………………………. Xxxzzzxxxzzzzzzzzz zzzzzz. Zz. Zzzzzz

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Don’t work

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never worked on my Xbox code never sent it through Microsoft

    No, I would not recommend this to a friend