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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 6637 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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94%would recommend to a friend

Customers are saying

Customers highly value the Xbox Game Pass Ultimate for its game selection and overall performance. Users also appreciate its ease of use, cloud gaming capabilities, and content variety. While some users noted concerns about heat and noise, these were mentioned far less frequently. Overall, the positive aspects of the product appear to outweigh the negatives for most users.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 226 Showing 4,501-4,520 of 6,637 reviews
  • Rated 5 out of 5 stars

    Gift

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best gift I like it Wow

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had the best experience today thank you for helping me to get what I needed for my PC I want to give a shout out to the guy I can’t remember his name but I hope to run into you again thanks for the advice and the help today

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent product

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good for testing the platform and the games offered

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    nice

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    if u like it, buy it. I use a lot the game pass, good product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It's for free so I just had to.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A month free for Xbox subscription FOR FREE was a must I just had to. I downloaded games that I wanted to buy but wanted to try it out before buying. Also, getting to test out how the Xbox game pass is. This is great for me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with my product. Probably the 3rd or 4th laptop I've owned and it’s very nice. At least for what i need it for is excellent. No complains. Very satisfied with my purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s what you would expect…just access to Xbox live.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Overpriced for what it is nowadays

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Used to be a great value, but after the price hikes that have affected everything Xbox today, in Microsoft's push for greater profit margins, it is no longer cheaper than just buying games to keep, especially on PC, where stores like Steam offer great refund policies.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Gamepass is a great deal

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love gamepass and the benefits I receive with it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GREAT!!!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great can’t go wrong with this EVER!!! Went Great with my PC purchase!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Game pass

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing game pass also to have if you want to play video games or download

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Deal

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great deal and just for buying this computer. Thanks!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    If you like games you need this.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best deal for anyone’s money. Can’t wait for next gen console.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Come with purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s okay , have not yet redeemed the product shiuld work

    I would recommend this to a friend
  • Pros mentioned:
    Game selection

    Rated 4 out of 5 stars

    Good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Xbox has plenty of good games to play plus free games

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    For your needs

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Your gonna need it! Game pass just provides so many benefits it makes not having it more of a hassle

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Ehh its ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only works if you are a new customer or new account

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Games

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great no issues! Son loves playing video games on snow days.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ultimate is the way to go

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Game pass ultimate is the best because you can play on your console or PC so you definitely get your moneys worth!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Game pass

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love that when I buy my laptop they give me 1 month of game p

    I would recommend this to a friend