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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 6706 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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93%would recommend to a friend

Customers are saying

Customers frequently mention satisfaction with the game selection and overall performance of the Xbox Game Pass Ultimate. Many appreciate the ease of use and content variety. Some users note that the device can get warm and a little loud.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 317 Showing 6,321-6,340 of 6,706 reviews
  • Rated 3 out of 5 stars

    Games but you don’t keep them

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Xbox gamepass from Microsoft. Play Microsoft games for free for a month.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its was cool. My son seems to enjoy it i guess we'll see in a few days

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Depends.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not very useful since this is only for new players, not returning.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    There’s always a catch…

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This waa free with my purchase of a computer, but in order to claim it you have to give them payment information and it auto-renews unless you cancel it befire the demo expires.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Works

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Useful but works only for 3 months so that is a downside

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Its okay

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I personally like to buy my games its bice if you have the time to download games and have the time to play ling periods of time but if you want tonown a fame look the other way dont pick this choice

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Don't Prefer the Subscription Model

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A one month trial came free with my laptop purchase. I don't have a lot of free time, so I stick to my premium games that I've purchased. This subscription model doesn't work for me.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Don’t waste your money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Waste of money. Most people only play a few games, just take the money you spent on game passes and buy the few games you will actually play on game pass

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    never got this despite purchasing $1800 pc

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    was told to check email, never came. texted support, they said to call. called support, they told me to call gift line number. called gift line number, they only do GIFT CARDS, was told to call support. texted support, they told me to go to the store, the one that was 50 miles away, to attempt to get my code for a 19.99 dollar service. i'd spend more in gas driving there. completely useless and best buy doesnt care to help

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Microsoft increase to $30-a-Month? Not worth it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The jump to $30/month for Game Pass Ultimate is way too steep for casual gamers like me. The library is still good, but I don’t play enough to justify the cost — feels more like renting than owning games.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    average review since we have yet to activate.

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I gave this an average review since we have yet to activate.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Xbox Sub

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's Xbox game pass, play average to less-than-average games for a sub-price. Worth it if you like the games they offer or pay for a month to play a new release.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Was cancelled although I purchased the PC

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never got it which should have been free with the Gaming PC, was cancelled.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Tim

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've never used game pass it might be something that I should give a shot

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Its ok

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The quailty of the games on here is ok. I used to rate it a 4/5 until they stopped giving monthly games for free. Now it's just a rental service with online play. Stock up when it goes on sale.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Same price as online

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its an excelent gift for kids or nephew so they get the experience of scratching a card but outside of that nothing apecial outside of what xbox game pass is.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Its ok

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The game pass for PC is rather underwhelming compared to the pass for the Xbox. Still worthwhile if you have multiple PC games you want to play included on the pass.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Best Buy Treats their customers

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not sure because we don't have Xbox. I do believe this was part of the package when buying the PC. Great bonuses when you purchase electronics from Best Buy.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Unfortunate scam

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I cant belive the uped the price for this, so after your 1 month your paying for something too expensive

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not a fan

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not awesome, one month is really short, they have you input your card number to charge the moment you're off the trial

    No, I would not recommend this to a friend