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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 7146 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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93%would recommend to a friend

Customers are saying

Customers regard the Xbox Game Pass Ultimate highly for its game selection, overall performance, and ease of use. Many appreciate the variety of content available and the cloud gaming feature. However, some customers have noted concerns about heat dissipation and noise levels during operation. Overall, the positive aspects appear to outweigh the negative ones for most users.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 325 Showing 6,481-6,500 of 7,146 reviews
  • Rated 4 out of 5 stars

    Gift

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I couldn’t find the e mail I am still searching but still thank you for gift

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not bad

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Game pass is generally all right but I don't really know if this is really useful to have it on both systems I kind of feel like if you play PC and Xbox you're just going to end up focusing on one system but at least it's free

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Games

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is good if you like to play games on your laptop

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not a big fan of X Game Pass

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not a big fan of X Game Pass. The game selection feels limited compared to other services, and I was expecting more variety.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So much access to free items. Useful for purchasing many games for lower prices.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Gamepass

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dont really use game pass but i Am happy it came with thr computer

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    2 PCs 1 code

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had ordered 2 of the PCs but only got one code which I don't understand

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    W

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing use, not much to say about it but great for games.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Item

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geandson likes this product for his system with the puchase

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Xbox Pass

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth it 100% but could have bigger named titles & newer ones.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good library selection

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its like paying to enter an arcade with one month of unlimited access

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Card

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love giving out game passes whether it is PS5 or Xbox.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Free game pass, yes please!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice addition to my best buy purchase, got it for free!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Wonderful

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It my dream to have this pass and I am so much happy to have it

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Free games for a month?

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    1 month of free games, how i can i complain about that?

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Very sus

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very sus indeed.!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    My Review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's just Xbox game pass, it's a good service, but yeah.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Game Pass Review

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good, but sometimes difficult to cancel. But the game selection is fun.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Unused perk

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't really use this perk at all, but I'm sure it's useful for some people.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Very upset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to cancel the membership 4 days after setting it up Microsoft billed me instead of giving me a free month! Extremely upset I couldn’t get ahold of any rep to request a refund had to cancel my debit card and everything. I didn’t even bother cashing in any of the other free trials this was a huge inconvenience!

    No, I would not recommend this to a friend