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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 7146 reviews

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  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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93%would recommend to a friend

Customers are saying

Customers regard the Xbox Game Pass Ultimate highly for its game selection, overall performance, and ease of use. Many appreciate the variety of content available and the cloud gaming feature. However, some customers have noted concerns about heat dissipation and noise levels during operation. Overall, the positive aspects appear to outweigh the negative ones for most users.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 328 Showing 6,541-6,560 of 7,146 reviews
  • Rated 1 out of 5 stars

    I don't remember buying this..

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think I opted out of this because I do not own a playstation or whatever.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Its ok

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The quailty of the games on here is ok. I used to rate it a 4/5 until they stopped giving monthly games for free. Now it's just a rental service with online play. Stock up when it goes on sale.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Xbox Sub

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's Xbox game pass, play average to less-than-average games for a sub-price. Worth it if you like the games they offer or pay for a month to play a new release.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Check if you think applying PriceMatch for laptop

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didn't buy nor requested nor installed this product that came with my laptop. BestBuy seems to include this one month trial with laptops to say it's a "bundle" so if you buy the BestBuy Plus Membership and your laptop lowers its price, they won't apply PriceMatch. Scam

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Annoying, frustrating with EA Play

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Xbox Game Pass forced me to use EA Play for the game I wanted to use; EA Play regular subscription is included with this. I've had issues where the game crashes because EA Play app crashes because my internet connection goes out. The game was 47GB to download and requires an internet connection to access, even though it's installed locally. Why? I'm not trying to steal anything. Fairly unpleasant experience so far. I wanted to buy a controller to use with this subscription. But after using this service for less than a week, I'm extremely frustrated with it.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    It’s okay

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not really worth it. Not enough games to honestly be worth the monthly

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Games but you don’t keep them

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Xbox gamepass from Microsoft. Play Microsoft games for free for a month.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Its ok

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The game pass for PC is rather underwhelming compared to the pass for the Xbox. Still worthwhile if you have multiple PC games you want to play included on the pass.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its was cool. My son seems to enjoy it i guess we'll see in a few days

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Same price as online

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its an excelent gift for kids or nephew so they get the experience of scratching a card but outside of that nothing apecial outside of what xbox game pass is.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Best Buy Treats their customers

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not sure because we don't have Xbox. I do believe this was part of the package when buying the PC. Great bonuses when you purchase electronics from Best Buy.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Card for game pass

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is nice to try it, hard to understand how it really works, afraid of downloading anything and have to pay more or loose access, so not really using it

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Depends.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not very useful since this is only for new players, not returning.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Only good if free

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gamepass Ultimate was a great value when it first came out. I can't recommend avoiding it enough now that they've raised the price. Free trial is fine but the service itself is awful

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Works

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Useful but works only for 3 months so that is a downside

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    a scam

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am not fan, honestly for the price of a month of this so-called service you can just buy the games they offer permanently.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not using

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not able to use, as Microsoft account has been hacked

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not worth it for PC

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only has games on console really so if you’re looking for games for PC this isn’t worth it

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Tim

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've never used game pass it might be something that I should give a shot

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    average review since we have yet to activate.

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I gave this an average review since we have yet to activate.

    I would recommend this to a friend