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Customer reviews

Rating 4.7 out of 5 stars with 7147 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers regard the Xbox Game Pass Ultimate highly for its game selection, overall performance, and ease of use. Many appreciate the variety of content available and the cloud gaming feature. However, some customers have noted concerns about heat dissipation and noise levels during operation. Overall, the positive aspects appear to outweigh the negative ones for most users.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 334 Showing 6,661-6,680 of 7,147 reviews
  • Rated 2 out of 5 stars

    Title Xbox pass

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Where is two store because you had to have a credit card to use it don’t have a credit card to use it except the Best Buy card so I don’t know how it works. Thank you.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Microsoft game pass memberships are overpriced

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microsoft is pushing it with the high prices and the high increase in their prices. It’s very disappointing.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    MICROSOFT

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The game pass it alright. Its just Microsoft steam basically.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Whatever

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never used it. Came with my laptop when I bought it.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use, Game selection

    Rated 5 out of 5 stars

    Great Way to Try a Ton of Games

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I tried the Xbox Game Pass Premium for a month and it really delivered. Setup was simple and I was playing titles right away. There’s a huge library, from big new releases to classics I never got around to, so I never ran out of stuff to try. The added perks, like cloud play and member discounts, are nice extras that make it feel more than just a trial. I played on both console and PC without any issues, and switching between devices was smooth. It’s worth it if you like variety and want to sample a lot of games without buying them individually. Six months in I still hadn’t touched half of what’s available. If you’re on the fence, one month is a great way to see how it fits your play style.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    A gift that I don't need.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is of no use to me being that I already have a game pass.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Over a month ... No refund

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Been waiting for a refund for over a month (10th of September) on a laptop (aero x16) order that never left the store, cancelled same day by best buy not me.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Already have it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would be great if i didnt already have it. Oh well

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Meh

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm sure it's nice but I'll never use this game pass

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Don't buy from best buy

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best buy customer service was terrible to deal with. Buy elsewhere.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not worth

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not a good thing to have caue you can only use it if you dont already have game pass

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Why even?

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't play Xbox and I don't really use this service so... it was kind of pointless as a gift item, but hopefully someone out there enjoys these... things.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Could be better.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would personally prefer a few more options for pc players.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    XBOX

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cant use it well in the divice, a lot of platform problems.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    New Membership Only

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This came bundled with a new PC. I enjoy Game Pass but this code is only good for a new membership.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good Advertisement Tool

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've never used it, but I appreciate the reminder.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    GAME PASS

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I do not like how u cant buy a year game pass anymore! Now we have to pay monthly. Which is expensive. We love the pass for our kids.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    cool

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    was hard to use but arrived fast and was ok in general

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Get 3 months Ultimate GamePass for free.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I believed this bestbuy offer for 1 month game pass caused conflict with the Ally Rog handheld gaming machine. I was given 3 months, however, they was a conflict with the game Id. I deleted windows and kept the 3 months offered by Ally Rog.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Pass

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is what it is. So it's neither good or bad. Another word.

    No, I would not recommend this to a friend