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Customer reviews

Rating 4.7 out of 5 stars with 7152 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers regard the Xbox Game Pass Ultimate highly for its game selection, overall performance, and ease of use. Many appreciate the variety of content available and the cloud gaming feature. However, some customers have noted concerns about heat dissipation and noise levels during operation. Overall, the positive aspects appear to outweigh the negative ones for most users.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 343 Showing 6,841-6,860 of 7,152 reviews
  • Rated 1 out of 5 stars

    Sent code that doesn’t work

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The code that Best Buy sent doesn’t work. Ive contacted their customer service but they keep sending the same broken code.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Why was this included?

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got it with my new gaming laptop. Absolutely worthless for most pc players. I never even touched it.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    AWFUL- PACKAGE NOT RECEIVED, ALSO NO REFUND

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didn't even receive the computer, what's the use of the XBOX membership ? will file a complaint on BBB

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Gaming is not for me

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gamers will NOT like my review. I'm into productivity. For my money, gaming is a total waste of time and money. Get a life, people!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    pass

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    as usual they take your credit card info and after a while if you forget what you subscribe for you will be charged for things you don't need

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use, Game selection

    Rated 5 out of 5 stars

    Recommend

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The amount of good titles on the game pass is surprising. Love how easy it is to use.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Xbox

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I never used it and don’t plan to even though it’s free. I game using other services.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    No thanks

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I dont have xbox, i dont have xbox games, i don't want xbox games, i cannot delete this program...because.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    I think the trial period is barely testable

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Too little time, barely got to test it and subsequent purchase is not affordable for me

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Ask a kid

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I play more strategy type games, not my bag. Might be if I was a kid. It came with the computer.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    gamepass

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dont play xbox or microsoft games at all, i didnt even knew i had this. for some reason i do.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Do not buy.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the only place it forced you to apply for their credit card if you want to earn rewards .

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Fallout is having a fallout

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fallout 3 crashes right after download I can’t play and that hurts my feelings.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Tooo bad

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product is so cheesy, I regret it every time I buy a product from Best Buy...don't buy it.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Useless

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just waste of money. You can not get any good deals.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Games pass is not working

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I loged into my xbox account and there's no one month free trial

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    no good.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    no good.-----------------------------------------------------------------------

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Given an expired digital redeem code.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was given an expired digital redeem code with the pc I purchased which is unacceptable.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    G

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No me gusto al introducir el game pass dice que la membresía ya es usada

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not able to use it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wasn’t able to use it already have Game Pass great if you don’t have it already

    No, I would not recommend this to a friend