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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 1886 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers love the Xbox Game Pass Ultimate for its overall performance and extensive game selection. Users appreciate its ease of use, especially for travel, and the availability of cloud gaming. Some customers mentioned the camera quality and entertainment value as additional benefits. The only concern raised was the limited subscription length of one month.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 75 Showing 1,481-1,500 of 1,886 reviews
  • Pros mentioned:
    Overall performance

    Rated 3 out of 5 stars

    It's okay

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's okay. Not much else to say about it other than it's okay.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not worth

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got it free thanks to best buy for a purchase I made. But its overpriced after awhile for what its worth.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great Eco-Friendly Alternative!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This digital membership is everything the physical one has without all the packaging!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Okay

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased for the kids - they seem to enjoy it so far.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Thankful

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Aweaome and ao unexpected nice to get a lil more than wjat u pay for

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Worthless card and terrible customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worthless. I tried redeeming this per the directions at the Microsoft Store and received an error message saying the code was expired. Tried again through the Xbox site and received another error message say the code wasn't activated yet. I called the customer service number and was transferred to 3 different people too try to get this resolved. At the end I was told I would receive a new code via email within a few days. Two weeks later and I have yet to receive a new code. Not the kind of treatment one world expect. Especially being a My Best Buy Total member.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    One problem and useless support

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone is high quality and I was very happy initially. Bought to use as a emergency backup phone and to use as a hotspot giving me extra high speed data. Worked fine, except for any device that tries to VPN through it. My Kindle won't work through it at all. My laptop, primary phone and tablet, can all get basic Internet connection, but as soon as they try to establish a secure VPN connection it fails. Level 1,2&3 tech support totally unhelpful. Returning or selling phone.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Game Pass

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We buy this every year for the young grandson. With all the current gift card issues, Best Buy is a safe place to purchase from

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Motorola nailed it in my eyes

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would like to say that it is one of the cleanest feeling flip phones I've ever owned and best buy has the best technical support!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I highly recommend game pass.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didn't really need the trial for this as I already subscribed to game pass, but if I could give it away, I would.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Go for it

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its free for 1 month, wont hurt to try something. If you don't like you can always cancel it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fun

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was easy to sign in and can cancel your memebership

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gamer dad

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best way to keep adding to your pass instead of using your credit card

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Gaming

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice price point but a little more expensive the some other places. Will not buy from again.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Game Pass has always been great

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Game pass has always been advantageous! The benefits are amazing and well worth it compared to what regular LIVE used to be!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nothing

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't have an interest in gaming, but it looks good.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    BONUS

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the second game pass I have received It's such a great bonus to receive this, as I am a broke college student.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great pass for gaming

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    is a great pass is for 1 month digital so practical to setup

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft - Xbox Game Pass Ultimate 1 Month Member

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What a awesome deal. Who would have thought that you would also get this free with the purchase of a tablet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    One month ultimate membership

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What exactly as explained. With today's economy everything helps

    I would recommend this to a friend