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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 2905 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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94%would recommend to a friend

Customers are saying

Customers are positive about the Xbox Game Pass Ultimate's game selection, overall performance, portability, cloud gaming, and compatibility. Many users find the game selection to be good and appreciate how seamlessly it works across devices. However, some customers express a desire for improved battery life.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 124 Showing 2,461-2,480 of 2,905 reviews
  • Rated 5 out of 5 stars

    1 month to play. excellent gift!!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    1 month to play. excellent gift!!!1 month to play. excellent gift!!!1 month to play. excellent gift!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    free month

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I received 1 months free, not sure how I received this.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Helps a lot when in need of getting or playing games

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice addition

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Free and great games on gamepass - nice addition to main purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GamePass is great!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great value dor people who want to try a variety of games in the Xbox platform.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Play time

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What can be said. If you know then of course you know

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good service

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service, but the streaming needs some beefing up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Add on

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use game pass all the time this came in handy as my subscription was up.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Great product

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    Best Buy Employee
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Satisfied and will recomrmd again approved and sponsered

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Game time

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a great addition included with another purchase.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Must add payment info

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Be careful. As yes you get a month free but it wants your payment information then to bill you. You are unable to cancel before the first billing cycle. Must be billed then go through process to get refund. This was a free item I received when purchasing an oculus 3s for Christmas on Black Friday.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox game pass

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great prices for a lbirary of game. With this, you can play many games as you like!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Games

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love xbox and its games. They have a lot of my favorites.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quest 3 code

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't redeemed code yet but I'm anxious to see how xbox games will look and play.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Do you game enough to make it worth it?

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I guess if you play a lot of games and have Microsoft devices the game pass can be something that is beneficial. Personally, I am not interested in another subscription service and I have found that I don't really "game" enough to take advantage of those that they offer. It really comes down to, do you play enough games to make this worth the cost? If so, there you go. If not, then your money is probably spend better elsewhere.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome extra gift

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Husband loved the additional surprise that came with his original gift

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Last VR You'll need !

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easiest way to get all the games you want without breaking the bank

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thanks

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great add on for my device! Thanks Best Buy for the Xbox game pass

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Deal

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Been using game pass from long time. Best option if you are a PC gamer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Free membership with buying aces.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't used it yet but it came free with purchasing the handheld p c

    I would recommend this to a friend