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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 5638 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers are delighted by the Xbox Game Pass Ultimate's overall performance and game selection, finding it easy to use. Many appreciate the availability of cloud gaming and the long battery life. However, some customers found the subscription length too short and experienced issues with the activation process.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 182 Showing 3,621-3,640 of 5,638 reviews
  • Rated 5 out of 5 stars

    loved

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was great I didn't think I would sense I was never really into video games but I would say that this has definitely been one of the better things I have gotten a membership for.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Game Pass is Great!

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    Best Buy Employee
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Game Pass offers amazing games at a very affordable monthly price. With Game Pass ultimate I can enjoy brand new games on release day!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop very fast and a reasonable price my wife loves it

    I would recommend this to a friend
  • Pros mentioned:
    Game selection

    Rated 4 out of 5 stars

    Worth it

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very large catalog of games would highly recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good value

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One less month I have to pay for what a great value

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good item

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its the best decision that i made and bought it at a great price.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Be careful for ASUS and webroot purchase.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    SKU:6584438 I bought ASUS ProAart 16. Webroot trial for 6 month was provided with it. Laptop is still under warranty. expired Webroot pops up to renew frustrating number of times. No matter what you do you cant remove Webroot. Best buy want me to join paid membership by paying 179.99 dollars only then they will remove Webroot. so you have to pay for not using something. Weird and strange pathetic business practice. If I try contacting Webroot customer care it sends to best buy customer care. So Webroot and best buy are same party forcing customer to use Webroot. Asus customer care there is no way you can easily connect. Best buy tells their responsibility over after laptop sold contact ASUS for any issues. And guess what best buy has removed product review from my online page. and customer care saying customer can review only if you get an email to review. Complete unfair business practice. Be careful while using free Webroot with ASUS. Also ASUS giving lots of trouble. volume button suddenly gets disabled and you cant enable it no matter what. window page keeps flickering.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Game selection

    Rated 4 out of 5 stars

    Games

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s given me many games to play with friends, would recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent deal and Excellent service by Bestbuy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great deal on the laptop with good specification. Excellent service by BESTBUY with price guarantee.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    10/10

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    10/10.............................................

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Product Review

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the crispness of the screen and smoothness of the system

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fun

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love playing xbox. Online game pass is great......

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gift card for free

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The free gamepass for a month is a life changer. I was so glad when I got this email because I just ran out I can play all my favorite games now. Thank you best buy

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Good to have

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Playing game pass on my Phone/Laptop is top notch!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    These are great additions

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Brought my wife the new surface pro and she loves it, this product was free when you make that purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am not an Xbox fan, but my kids really did love and enjoy.

    I would recommend this to a friend
  • Pros mentioned:
    Game selection

    Rated 4 out of 5 stars

    Pass

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great extra with laptop. Great games to play. Great add on.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Game pass

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Game pass was such a fun free month after buying my laptop

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the Entry Fee

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For an older person that started out in the arcades, there is simply too much content for your old brains. It is like having more "Dragons Slayer" video arcades then you can imagine. Cheap entry considering the .25 cents placed in the machines.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gamepass

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gamepass is the best option if you dont have $70 to spend everytime you want a great game.

    I would recommend this to a friend