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Customer reviews

Rating 4.6 out of 5 stars with 5894 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers are delighted by the Xbox Game Pass Ultimate's overall performance and game selection, finding it easy to use. Many appreciate the availability of cloud gaming and the long battery life. However, some customers found the subscription length too short and experienced issues with the activation process.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 219 Showing 4,361-4,380 of 5,894 reviews
  • Rated 5 out of 5 stars

    Not a gamer, won't use it but it's good

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Came free for 30 days with a new computer. I'm not a gamer so probably won't use it

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    No use for it, I have 2 of these

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So I have received 2 of these with recent purchases and I have zero need for it. Neither me nor my kids need it so its just a waste of a free item. There should really be different options for free stuff, no point in wasting money on something that someone will never use. Im not a gamer and my sons that are, well, they are Playstation kids, not Xbox. So folks, no info. Not sure what itbis or how to use it. I think I got an email or something? Not sure.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great customer service

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ordered and picked up in hour. Great customer service.CS rep ready to answer any questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Free games, heck yes!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Havent taken advantage of this yet, but my boys will enjoy it when they do

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good add on

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A good add on for me when you buy a item since i have a xbox.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is good for one month membership, my son is using it and he likes it, and i will continue and keep it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the money

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son loved it. He got a new pa5 for Christmas but still enjoys his Xbox since having this membership

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gamer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love exbox I play on my xbox Everyday Fortnite all day everyday true gamer at heart

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    1 month pass membership

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this for my cousin for his birthday and he enjoyed the gift.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GoddGamePlan

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good but I never used it. My son was using it and he never complained.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    X box game pass with cool games

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s was a great experience overall , getting it with the laptop was awesome and Xbox game pass the best !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    free

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    free one month of xbox game when bought laptop cant beat that

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft-XBOX GAME PASS

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The game pass I think is it important to have and like to use in different lapto specially in hp -17,3HD+laptop

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    6 mo trial

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I used to use playstation but recently changed because the laptop came withthe subscription. Not bad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Buy

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent! Very excited to see my kiddos face when he receives this!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always nice to get free gamepass months

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was free with my new laptop, great value add. Love gamepass but not always worth the $15/month.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    At present i personally not using this Microsoft - Xbox Game Pass but my brother using it and he enjoying it alot

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gaming pass

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    X box game pass is great kids love it I enjoy playing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    xbox

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i like this item very much i love xbox i love there gamepass i love the community i love the pricing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Not satisfied.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its good but it only gonna last one month which wanna make you pay for more.

    No, I would not recommend this to a friend