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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 5658 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers are delighted by the Xbox Game Pass Ultimate's overall performance and game selection, finding it easy to use. Many appreciate the availability of cloud gaming and the long battery life. However, some customers found the subscription length too short and experienced issues with the activation process.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 263 Showing 5,241-5,260 of 5,658 reviews
  • Rated 3 out of 5 stars

    Game Pass

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Came with a purchase. I don't game therefore I have no opinion. I will not be using it.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Ehhh...

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Honestly getting too expensive. Thinking about going nintendo.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    These free items with purchases dont work

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sometimes when i am comparing items to buy the items that are offered free with them have a sway in my decision. But i have come to learn that the codes never work, because they only work on new accounts! Nowadays unless it is a young adult etc majority of people already have accounts/subscriptions. Best Buy knows thia, companies know this, so its like they know they are offering something that really not an offering.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Not useful

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Average product not so useful as it didnot have more options as expected

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Didn’t need

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not a X box user. Didn’t need. Wish there wash an option for PS users

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Not required

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Came as a Bonus on a laptop purchase, but was not needed or wanted. Have not used it

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Not a Gamer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I gave this a three star only because I didn’t use this product so I can’t give it a fare review. I’m not a gamer.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Over priced and this was free

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only good when it's free because they just raised the prices again, scam xbox Will never support another Xbox product

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Game Pass

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not installed as of yet and don't really plan to as I do not usually use my computer for this type of item.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Came with surface pro

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice that’s it’s a free item that came with my order

    No, I would not recommend this to a friend
  • Cons mentioned:
    Subscription length

    Rated 2 out of 5 stars

    Very short grace period

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    30 days is not enough to have the actual time to explore the benefits of xbox.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    gamepass i didnt buy

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i dont remember buying this amd i dont like xbox game pass anyways its overpriced

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Great if you have an Xbox

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Xbox software on PC is garbage. Can never run games when i want to because something didn't update.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    What ever

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Okay item. Need to get account and I don’t see the point of it.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    I don’t know

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn’t work for me like I thought it would. I’m sure it’s a good deal but not for me

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Game Pass

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn’t need. Completely useless to me. Not sure why they offer this.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    a freebee for those that do gaming

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    im sure its probably good but i did not ask for this and hope it doesnt charge me after the free preview thing .. they really should make sure we know what they are giving us so we know.. save alot of time for employees going back and fixing these things,,, if they ever do.. let me know

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    No thanks

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never heard of it,haven’t a clue where to look for it ,wouldn’t play it if i found it

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Hardly used it

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was hard to find time to use the membership, it would be good if you are a gamer

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Short

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Value isn't the best. This is clearly packaged alongside computers to try and get you a longer membership.

    No, I would not recommend this to a friend