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Customer reviews

Rating 4.6 out of 5 stars with 5913 reviews

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  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers are delighted by the Xbox Game Pass Ultimate's overall performance and game selection, finding it easy to use. Many appreciate the availability of cloud gaming and the long battery life. However, some customers found the subscription length too short and experienced issues with the activation process.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 264 Showing 5,261-5,280 of 5,913 reviews
  • Rated 4 out of 5 stars

    Haven’t used

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Came free with laptop purchase. Probably won’t use

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Waste of Time - Glad I didn't Pay for It

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cannot Activate - Getting the Following Error: "Check the instructions that came with your code. You might need to redeem it on a different web page or device, or you may be ineligible to redeem this code." Apparently this is only valid for new subscribers, so it's not a true free month of Game Pass. Feels bait-and-switchy.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Alot free games

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I thought i would need it but tried it out any way

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Game

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I dont play games to be honest.So,I dont know about it.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    It's OK

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was ok, I'm just saying my it to br free.......

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Good but i like Playstation more.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ok but moving over to Playstation plus for more game variety and better co op.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Nice, but not

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This came as an introductory offer with our annual membership, which I thought was nice. However, we do not have an Xbox and are not gamers. So, it was of no value to our household.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Meh

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not really of any use without games . Watch out for it charging you after

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Not for me

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think it's a bit expensive. I'm not renewing because I don't play online. I prefer buying the titles I like and own them.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    not applicable

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I never used this as I am not a gamer. too old, but I'm sure if I was it would have been used. There should be a NA on rating scale. so, I'm going to rate this middle to shoe I don't know. might want to pitch review.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Game Pass

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My kids got more use out of this then I did, but it was a nice addition to my purchase.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Game Pass Ultimate

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service is overpriced. I am simply using this for the EA Play.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Free game pass

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My new laptop came with a months membership pass. It should have been at least 3 months.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Didnt end up using

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I thought this may get me into gaming as someone who has never really been interested, but i honestly havent used it like i thought i would at all. Probably great for those who already love gaming!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    PLAYSTATION RULES but I am human

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Im a PlayStation girl. If you follow me on ig or TikTok and ask I will give it to you before it expires.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Was free

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ehhh… was free… part of gimmick used to sell products. Nifty if you have ti,e enough to play games though.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Overpriced

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome but with the price increase its way too expensive for what you're paying

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    I didn't use it

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recieved this with my new laptop but I dont have an Xbox so I didn't use it. I am leaving a review because I was asked to, but I can't give helpful information.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    do not waste your time

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a free add on to my computer that i use for work. It is a time and mind suck. Wish that this type of product was not included with computers but Microsoft knows how additictive this stuff is so build into all of their products banners posts flags all to lure you in, Makes me dislike them.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Was good

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My sone loved building Roblox games unfortunately can not play Roblox bc of the creeps.

    No, I would not recommend this to a friend