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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 5660 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers are delighted by the Xbox Game Pass Ultimate's overall performance and game selection, finding it easy to use. Many appreciate the availability of cloud gaming and the long battery life. However, some customers found the subscription length too short and experienced issues with the activation process.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 269 Showing 5,361-5,380 of 5,660 reviews
  • Rated 1 out of 5 stars

    I question why I have it.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have no idea why this is even showing up as something i "purchased". Never asked for it, and will never use it.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    My free offer is no good.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The code did not work for my free mouth. Microsoft did not redeem the code.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    did not get it

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I Did not use it. I Did not get it. I Do not like it.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    not sure

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not sure what this is, it was not explained to me, I will not recommend

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Missed out

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased a laptop back in November and there was a promotion that I didn’t even know about or ever received it. I did see it on the receipt it was added but no digital code attached to it.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Game pass

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s very nice to have but I can’t access it unfortunately won’t let me.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    disappointed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's the most horrible thing I've ever seen. The computer is disgusting.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    code invalid/expired

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    once i got home and tried to use the code it was invalid...

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 1 out of 5 stars

    Didn't end up using very much

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn't really end up using. Seems like it is fine if that's your thing.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    No use for me - Nephews Love it

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty good. My nephews have made great use of it.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    No Interest At All

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not a gamer, no interest in this product whatsoever. They should really give the option to pass on this feature.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Games

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not used this yet, dont know what it is it came with a surface i bought, I am not a gamer.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Did not buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did not buy....must have me mistaken with someone else... Today is 7/18/25

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Trial period

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One month is too low to download and test any apps

    No, I would not recommend this to a friend
  • Cons mentioned:
    Activation process

    Rated 1 out of 5 stars

    Game pass

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I couldn't active this without paying so I had really no use for it

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 1 out of 5 stars

    What is this?

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have no idea what this is. I'm glad I didn't pay for it.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Whatever

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Im not happy with this. I dont understand this im not a gamer. Having something else available for a mom would be good.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Superflous

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I do not do any gaming so I did not use this. No idea of its value. Do not care. Guess I filled my required 50 characters. Good bye!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    why? include

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'll most likely never use this..........................

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Didn't work

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Attempted to activate code and it would not work. Called Xbox to see if I did something wrong they said code is invalid! So that was a waste of time!

    No, I would not recommend this to a friend