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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 5915 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers are delighted by the Xbox Game Pass Ultimate's overall performance and game selection, finding it easy to use. Many appreciate the availability of cloud gaming and the long battery life. However, some customers found the subscription length too short and experienced issues with the activation process.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 271 Showing 5,401-5,420 of 5,915 reviews
  • Rated 1 out of 5 stars

    Game pass

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just a game pass for a present.That is only relevant towards his gift

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Gaming for dummies

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I never use that gaming I prefer spend my free time in other things

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Over priced and this was free

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only good when it's free because they just raised the prices again, scam xbox Will never support another Xbox product

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Microsoft - Xbox Game Pass Ultimate

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microsoft - Xbox Game Pass Ultimate for 1 month!!!

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Good Value

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good value for one month. Got to play games on the computer.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    whatever

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't use this at all so I don't know how to rate this

    No, I would not recommend this to a friend
  • Cons mentioned:
    Subscription length

    Rated 1 out of 5 stars

    I haven't been able to use this product

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't been able to use this product because it has only a 1-month lifespan.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    gamepass i didnt buy

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i dont remember buying this amd i dont like xbox game pass anyways its overpriced

    No, I would not recommend this to a friend
  • Cons mentioned:
    Activation process

    Rated 1 out of 5 stars

    Auto activates on account linked to email

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Auto activated on a Xbox account that I don't use, just because it was linked to my email, didn't even give me the option to enter it myself on my account. Ended up worthless.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Gamepass

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hey it is a free package that comes with the laptop I did not want it and even tried to give it to kid checking me out. Figured they could use but he didn’t take it.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Game Pass

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn’t need. Completely useless to me. Not sure why they offer this.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Alright

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its alright. Not for me but I can see the value in it.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Useless and Pricey

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This game pass is horrible. It gives you one month to play their huge catalog then takes the games away and charges you an absurd amount monthly to continue. Not worth purchasing.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not for me

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t used this at all. It came with a purchase of a laptop. I suppose it would be highly rated by someone that enjoys playing Xbox since it seems expensive to buy membership.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    X Box Pass

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    May be fine for some people, but it's nothing I'll ever use. Another, like most, benefit I'll never use.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not good at all

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It wouldn't let me redeem the code, i got an email with instructions and when i put the code it says invalid code, nobody was able to help me

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Sorry M.

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sorry, not a fan of Microsoft products. Plus, I don't even use this service and this card was gifted so...

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    First timers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does what it does. It is a free trial Xbox game pass.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Unable to redeem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am unable to redeem and Best Buy was unable to help me.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Game vs no Game

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't play games. Game Pass Gift was wasted. I do not like forced product intros

    No, I would not recommend this to a friend