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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 5660 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers are delighted by the Xbox Game Pass Ultimate's overall performance and game selection, finding it easy to use. Many appreciate the availability of cloud gaming and the long battery life. However, some customers found the subscription length too short and experienced issues with the activation process.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 273 Showing 5,441-5,460 of 5,660 reviews
  • Rated 1 out of 5 stars

    Seller failed to inform me.

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was never even told this was elgible to redemption. Now I am oretty sure I cant use it which is kind of annoying.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Game pass

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got game pass with purchase but can't get code to go through good thing it was free

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Never used it.

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don’t own an Xbox so this was a pretty useless add-on to a purchase.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    They are thief

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are thief stealer they are very bad and they didn’t response anything

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Don't know anything about it

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't know anything about this because I didn't use it so I can't really give it a review.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Shady planted subscription.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    didn't order or purchase anything from X Box... must have been scamed again.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not Game pass, Hard Pass!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not even worth it free! Had it for a month and hardly used it. Waste of money

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Xbox pass

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wasnt really sure on how to use this but thanks anyways

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    THE WORST COMPUTER

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer is the WORST it does not even open and I have had it for 6 months and it still does not work all it does is keep spinning no matter what I do. DO NOT BUY THIS COMPUTER

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Where is it?

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I did not receive this with my purchase. I have looked and I see no way to get it.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not give us the free one month xbox subscription

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It wont let my daughter download her free 1 month xbox subscription

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    It sucks

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Save your money super slow and not worth it use the money towards something a lot better

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not for me.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dont need anymore subscription services, it was free but wont renew after.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    The codes did not work

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The code I got with my purchase did not work, I tried it on multiple Xboxes and it said that it would not work it was either an invalid code or could not into the system

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Xbox sux

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Almost threw up when I saw this.. people still on Xbox? PlayStation for life

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Upsed

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The control don't work. It's so hard try to program the console

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Lost order

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Waste buying I lost 700$ dollars ordering a laptop.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not worth it

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not worth using 1 free month. Just get the pass if you want to get it.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    I bought the tv but this product I didn’t received

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didn’t review this item it’s disappointing I paid for tv this was complimentary but they didn’t give this to me I check when I came home.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    NOT INCLUDED

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    activated on my laptop in the microsoft store once buying. did not apply to my account and no longer shows up. False advertising and is not included.

    No, I would not recommend this to a friend