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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 5660 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers are delighted by the Xbox Game Pass Ultimate's overall performance and game selection, finding it easy to use. Many appreciate the availability of cloud gaming and the long battery life. However, some customers found the subscription length too short and experienced issues with the activation process.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 274 Showing 5,461-5,480 of 5,660 reviews
  • Rated 1 out of 5 stars

    victim

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didn't authorize this charge @ 65 yrs old I don't play video games I don't approve of them and stealing money fom retired people should be illegal

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    not useful

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I do not have time to use this offer, nor do I want it

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Did Not Use it

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did not use it Did not use it Did not use it Did not use it

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Bad for promotion

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Honestly, it’s dumb to include these. Especially since Microsoft limits use of this to “new” users.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not wanted, not cost effective

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didnt ask for this product. Didn’t use it as price for continued use is prohibitive

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not really used

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don’t really have an xbox, maybe in the future it can be asked between a couple of products what you want to get for free

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    "New Subscriber Only" Gargage

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Garbage...only works if you are "New Subscriber". This should not matter. So all in all an empty offer.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    It was not free

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I never got this offer. We searched for it and it looks like XBox still wanted us to pay full price even for a new account.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Xbox add on

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The information for this game pass continues to show up on our new Dell laptop and can't delete it. No interested in this.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Did not need

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Came for free with computer. Did not want or need.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    ok

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    wish they offer something elise like a mouse or even office or 1 year instead of 6 month of antiverus

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Too many Questions

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not a real fan of Microsoft big business just using your information

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Gimmick to get you to spend more with Microsoft

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I never wanted this, came with the purchase. A gimmick where you get something and have to just keep spending to keep it. I never used it

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    no good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not good..........................................

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Meh

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This would be cool for gamers, but I'm not one so it's really just going to go to waste

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Did not receive

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was supposed to be included with my laptop purchase. I don't think I received the free offer.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Bad

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only 1 month no good at least it should be for 1 year

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Feel cheated

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Code did not work, Best Buy stated its for new subscribers only. Definitely didn’t say that before I purchased the laptop.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    not good not bad

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I couldn't install it because the offer expired, because I didn't see the email, it was in spam

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Gamepass

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    IAM so sorry actually they didn't mentioned this and I didn't receive this kind of offer.

    No, I would not recommend this to a friend